Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced Server offering 5 years and solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Skills
  • Order Accuracy
  • High-Volume Dining
  • Beverage preparation
  • Food station setup
  • Dining area maintenance
  • Food running
  • Menu Memorization
  • Food Tray Carrying
  • Cash Handling
  • Tableside Service
  • Upselling techniques
Work History
Waitress , 10/2019 - 04/2020
Bluegreen Resorts Destin, FL,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $50+ per table.
  • Bussed and reset As many tables per shift, working efficiently to keep dining room and work areas clean.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Waitress/Hostess, 10/2016 - 11/2018
Ihop City, STATE,
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Bussed and reset my section per shift, working efficiently to keep dining room and work areas clean.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $40+ per table.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Upsold Monthly specialty items to increase overall sales and exceed targets.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
Waitress/Hostess, 07/2015 - 10/2016
Applebees City, STATE,
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Displayed enthusiasm and promoted Outstanding service to customers, successfully increasing referrals and walk-in business.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Prepared beverages and filled food orders for customers.
  • Upsold Monthly specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Bussed and reset All section tables per shift, working efficiently to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers, handling average sale of $60 per table.
  • Checked identification to enforce age regulations for alcoholic beverages
Education
Diploma: , Expected in 06/2013
-
North Buncombe High School - Weaverville, NC
GPA:

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School Attended

  • North Buncombe High School

Job Titles Held:

  • Waitress
  • Waitress/Hostess
  • Waitress/Hostess

Degrees

  • Diploma

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