Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and [Number] years of experience.
Dedicated [Job Title] offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.
Detail-oriented Waiter with [Number] years of experience in [Type] dining. Skilled at memorizing menus and orders, handling high-traffic times and maintaining accuracy with large orders. Dedicated to excellent customer service and best-in-class dining experiences.
- Effective sales techniques
- Food inspection
- Food safety understanding
- Menu knowledge
Cape Coral, FL, 01/2019 - 10/2020
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Checked order accuracy and food quality before delivering to customers.
- Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Modena, PA, 12/2018 - 02/2020
- Efficiently packaged [Type] and [Type] items, maintaining consistency to meet fulfillment deadlines.
- Accomplished production goals by working with speed and accuracy.
- Promoted workplace safety and production efficiency by keeping workspaces clean, organized and free of hazards.
- Assembled and prepared cartons, crates and containers to protect materials during shipment.
- Utilized pallet jacks to move items to and from different warehouse locations.
Spring, TX, 03/2017 - 06/2018
- Completed final preparations of dishes and quickly delivered items to customers.
- Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
- Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
- Collected empty plates and glasses to minimize bussing requirements between customers.
- Delivered entrees to tables and made sure each guest received the correct menu items.
- Checked tables and refilled condiments that were running low.
- Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to [Job Title] immediately.
- Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
- Offered insight into menu items to answer customer questions.
- Assisted servers with table settings and beverage refills during busy periods.
- Provided outstanding customer service to every guest according to [Name of Company]'s guidelines.
- Pitched in to help by washing dishes, glasses and cutlery when the kitchen staff became overwhelmed.
- Immediately bussed tables when guests left to prepare for the next party.
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Resume Overview
School Attended
- Ritenour Sr. High School
Job Titles Held:
- Waiter
- Packer
- Food Runner
Degrees
- High School Diploma
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