Dedicated [Job Title] offering food safety knowledge, sales expertise and determination to satisfy every customer. Skilled in memorizing menus, making drinks and promoting customer loyalty.
Focused restaurant service professional systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clear and reset tables, restock supplies and clean up spills. Bringing superior work ethic and [Number] years of experience.
Skills
Menu knowledge
Effective sales techniques
Food inspection
Point of Sale (POS) system operations
Menu memorization
Check payment processing
Conflict and dispute resolution
Service prioritization
Experience
07/2019 to 02/2020
WaiterVacasa – Casper, WY,
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Managed closing duties, including restocking items and reconciling cash drawer.
Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
01/2016 to 09/2019
TutorTotal Education Solutions – Troy, MI,
Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Delivered effective math tutoring for students in grades [Number] through [Number].
Instructed small groups of students in key subject concepts.
Built student self-confidence by working through stages of [Area of study] concepts and using positive reinforcement techniques.
Provided one-on-one tutoring sessions in [Area of study] and [Area of study], which helped improve test scores by [Number] points on average.
Obtained feedback from parents to develop tutoring sessions focused on enhancing student learning.
Taught students how to study, take notes and complete test questions.
Communicated with teachers to provide students with comprehensive support.
Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
01/2019 to 04/2019
WaiterDepartment Of Defense – Hickam Air Force Base, HI,
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Answered phones politely and promptly, accurately recording and confirming reservations.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Maintained accuracy while handling payments of up to $[Amount], giving change and printing receipts with [Type] system.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
07/2017 to 02/2018
WaiterDepartment Of Defense – Schofield Barracks, HI,
Sprayed all racked items with hot water to loosen and remove food residue.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Discussed menu items and dietary concerns, noted special requests and suggested appetizers or other additional items to meet upsell goals.
Wiped down and sanitized food preparation areas using dishcloths, hot water and cleaning products.
Minimized customer wait times by efficiently taking and filling over [Number] orders each day.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Inspected restrooms for cleanliness and availability of supplies [Number] times per shift.
Managed closing duties, including restocking items and reconciling cash drawer.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Education and Training
Expected in 06/2020
High School Diploma: Monrovia High School - Monrovia, CA GPA:
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