Waiter Resume Example
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WAITER
Summary
Detail-oriented Housekeeper well-known for ensuring thorough and detailed cleaning services. Reliable and quick-paced with excellent attention to detail. Offering 4 years of industry performance rooted in integrity and hard work.
Skills
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Experience
01/2020 to Current
WaiterCompany Name － City, State
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Explained preparation of various menu items, describing ingredients and cooking methods to customers.
- Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
08/2017 to 12/2019
HousekeeperCompany Name － City, State
- Swept and vacuumed floors, hallways and stairwells.
- Swept and damp-mopped private stairways and hallways.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Requested maintenance orders to fix non-working equipment and address any room damage.
- Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Replaced sheets and pillowcases daily and used hospitality corners on all beds.
- Provided deep cleaning services for areas in need of additional sanitation.
03/2014 to 12/2019
Mailroom ClerkCompany Name － City, State
- Assisted customers in receiving oversized parcels by carrying items inside.
- Drove retail sales by promoting and selling stamps, envelopes and money orders.
- Obtained signatures from recipients to release registered and special delivery parcels.
- Operated mail processing equipment and manually sorted mail.
- Weighed parcels, calculating costs based on type, total weight, and final destination.
- Recommended and sold services such as insurance and tracking.
- Placed mail into appropriate PO boxes.
- Delivered mail to residents and business within assigned area.
- Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
- Conducted research on logistics operations, including literature reviews, interviews and site visits.
- Forecasted manpower requirements based on daily workload and company targets.
- Established transportation cost standards and economical shipping practices.
- Monitored department performance data to identify and avoid potential risks.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
- Coordinated with freight forwarders to expedite international shipments.
- Evaluated operational records and made scheduling adjustments to maximize efficiency.
- Implemented strategic shipping policies to achieve long and short-term sales targets.
- Stacked and transported all overstock to storage areas.
- Communicated with floor managers to determine merchandise placement.
- Reported inventory balances and cycle counts in both ERP and WMS systems.
- Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
- Evaluated and reconfigured systems to support customer service and operational goals.
- Inspected product load for accuracy and safely transported it around warehouse.
- Negotiated contracts with outside providers to minimize costs to the company and customers.
03/2012 to 08/2017
HousekeeperCompany Name － City, State
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Cleaned and returned vacant kennels to occupant-ready status.
- Interacted pleasantly with clients and patrons when performing daily duties.
- Performed basic cleaning tasks by disinfecting kennels, replacing trash bags, cleaning bathroom surfaces and replacing appropriate items.
Education and Training
06/2014
High School DiplomaOssining High School － City, State
Bachelor of Arts: Small Business Management Kaplan University Online － City, State
Microsoft Office CertificationWestchester Institute of Computer Technology － City, State
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Resume Overview
School Attended
- Ossining High School
- Kaplan University Online
- Westchester Institute of Computer Technology
Job Titles Held:
- Waiter
- Housekeeper
- Mailroom Clerk
Degrees
- High School Diploma
Bachelor of Arts : Small Business Management
Microsoft Office Certification
