Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Responsible Waiter with 3 years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and contributing time and abilities toward team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Superior work ethic with continual positive attitude.
Skills
Point of Sale (POS) system operations
Menu knowledge
Food inspection
Effective sales techniques
Food safety understanding
Bussing expertise
Effective customer upselling
Dining customer service
Safe food handling
Menu memorization
Experience
03/2019 to CurrentWaiterVacasa | East Galveston, TX,
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Partnered with team members to efficiently serve food and beverages.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Increased sales of key menu items through effective upselling.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Managed closing duties, including restocking items and reconciling cash drawer.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
11/2018 to 03/2020ManagerGerdau Ameristeel Corporation | Waynesboro, VA,
Trained current employees on additional job positions to maintain coverage of roles at all times.
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
02/2018 to 11/2018WaiterDepartment Of Defense | Dover, DE,
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Completed opening and closing checklists by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Partnered with team members to efficiently serve food and beverages.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Increased sales of key menu items through effective upselling.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Managed closing duties, including restocking items and reconciling cash drawer.
Education and Training
Expected in 01/2019 to to GED | Arvada West High School, Arvada, COGPA:
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