Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Dedicated and focused Project Management Specialist with over 15 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. A dependable and diplomatic self-starter, enthusiastic, versatile, and flexible positive relationship builder. Resourceful team player and fast learner. Results-oriented, conceptual thinking, versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance.

  • Excellent oral and written communication
  • Phone call answering
  • Dispatching software
  • Strong writing and verbal skills
  • Mastery of Microsoft Office, Google Office Suite, Oracle, ERP, SAP, QuickBooks, Excel, Caterease
  • Developing new business
  • Designing workshops
  • Written and verbal instructions
  • Account follow-up
  • Unit morale and welfare
  • Answering client questions
  • Records reviews
  • Application software testing
  • Worker training
  • Professional written communication abilities
  • Purchasing and procurement
  • Budgeting and forecasting
  • Work flow planning
  • Systems implementation
  • Project scope
  • Closing tactics and contract negotiations
  • Presentations
  • Schedule management
Logistics/ Project Coordinator/Business Office Manager, 11/2018 to 01/2019
Concept Systems Inc.Seattle, WA,
  • Key member of global distribution operations team that coordinated shipments across 2 countries.
  • Coordinated with freight forwarders to expedite international shipments.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Completed status reports every day on logistics activities and issues.
  • Checked items into computer system, printed labels and directed to storage locations.
  • Obtained and coordinated materials required to meet contract objectives.
  • Worked with vendors to obtain optimal prices and delivery schedules.
  • Created agendas and communication materials for team meetings.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Project Manager, 08/2015 to 02/2017
A.A. Executive Event Center And CateringCity, STATE,
  • Prepared presentations for customers and staff members detailing project scope, progress and results.
  • Set project goals and schedule with owners and team members.
  • Documented all labor hours and budget expenses for project.
  • Assembled briefs and prepared PowerPoint presentations.
  • Produced status reports for customers and senior management.
  • Managed work streams for both routine and special projects simultaneously.
  • Discussed proposals with interested parties such as vendors, contractors and facility review boards.
  • Oversaw adherence to project timelines and budget constraints.
  • Prioritized needs and delegated assignments in order to handle multiple projects simultaneously.
  • Led strategic planning sessions for site engineering, building design and construction management.
  • Cultivated lasting partnerships with stakeholders and created innovative strategies and functions to promote products and offerings.
  • Arranged meetings with external organizations and stakeholders, overseeing all logistical needs for personnel.
  • Evaluated, monitored and reported on work progression, while ensuring all tasks were conducted in compliance and in line with man-hour budget.
  • Assessed, monitored and reported on work progression.
  • Monitored and coordinated all facets of corporate events, including budget management, venue selection, transportation and entertainment.
  • Maintained project schedules by managing deadlines and adjusting workflow as needed.
  • Integrated project management office work plans with change implementation plan to ensure process alignment with six-phase improvement methodology and initiatives.
  • Introduced change improvement plans to ensure process alignments with specific goals, methodologies and initiatives throughout management office.
Executive Assistant/Project Manager/Senior Training Manager, 04/2009 to 11/2013
United States NavyCity, STATE,
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Supported clerical needs of U.S. Navy Admiral, including taking messages, scanning documents and routing business correspondence.
  • Worked directly with Navy ERP Team to plan and execute special projects to support Navy ERP program.
  • Maintained professional administrative discretion.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Addressed and responded to incoming correspondence.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
  • Maintained office schedule and special event calendars for U.S.Navy Admiral and Navy ERP training team factoring in availability and expected operational demands to keep workloads in balance.
  • Coordinated meeting and event logistics for senior management, including executives and board of directors.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Planned and executed corporate meetings, lunches and special events for groups of 800+ employees.
  • Facilitated accurate schedule management and event coordination for senior leadership.
  • Developed required research, documentation and reports for executive team, members.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Collaborated with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated customer-facing webinars, including developing relationships with vendors, tracking customer attendance and post-webinar follow-up.
  • Answered phones and emails with efficiency and appropriate responses.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Represented executives in conferences, in person and via e-conferences.
  • Coordinated with other Executive Assistants to arrange accommodations, transportation and personal assistance, providing logistical support to visiting executives.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Scheduled conferences and meeting while coordinating logistics for travel and accommodations.
  • Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to worldwide military installations.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
  • Approved travel expenses and reimbursement requests from managers and other administrative support professionals.
  • Maintained master calendar.
  • Organized and scheduled meetings with global executives using video teleconference.
Education and Training
Bachelor of Science: Business And Project Management, Expected in 06/2012
Strayer University - North Charleston, SC,
  • SAP Certified Application Associate
  • Microsoft Office Specialist (MOS)
  • Project Management Professional (PMP)
  • First Aid/CPR

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  • Strayer University

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  • Bachelor of Science

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