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VP, Human Resources, Talent and Operations Resume Example

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VP, HUMAN RESOURCES, TALENT AND OPERATIONS
Professional Summary

Accomplished International Human Resources executive. Successful at leveraging career experience to enhance organizational productivity and efficiency by effectively directing and supporting operations, services and solutions.

Work History
FLEETCOR. Nashville, TNVP, Human Resources, Talent and Operations | 10/2018 - 10/2019
  • Executed international human resources strategy supporting direction and overall business plan of organization-Sales, Marketing, and Operations.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Wrote professional business correspondence and produced reports detailing updates.
  • Worked as effective team member while contributing to local and regional HR projects.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Directed staff of 35 employees and managed budget totaling $2m annual
Cardinal Health. Nashville, TNInterim HR and Operations Manager | 04/2018 - 10/2019
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and management team with related direct reports
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Evaluated upcoming program plans to forecast expected resource needs
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
Synchrony Financial. Alpharetta, GAVP, Human Resources and Operations | 01/2016 - 03/2018
  • Executed human resources strategy supporting direction and overall business plan of organization-Global Marketing and Sales
  • Assessed and aligned compensation packages to market to attract highly qualified applicants for organizational vacancies
  • Educated management on successful policy implementation and enforcement actions to prevent employee legal entanglements
  • Implemented policies and standard operating procedures for continuous improvement
  • Partnered with vendors and suppliers to effectively manage and budget for over $2m
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency
  • Aggregated and analyzed data related to administrative costs to prepare monthly, quarterly, and annual budgets for corporate-level management
  • Worked within budget guidelines to accomplish routine repairs, maintenance and special projects
  • Developed and implemented short- and long-term communications strategies
  • Managed communications with external and internal stakeholders across entire incident lifecycle
  • Managed efficient teams of up to 15 employees
Expedia. Seattle, WAInternational Human Resources Director | 11/2013 - 11/2015
  • Provided HR support to International Sales, Marketing, and Finance.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Developed succession plans and promotion paths for all staff.
  • Liaised between multiple business divisions to improve communications.
  • Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
  • Addressed employee conflicts with appropriate urgency, following all corporate procedures.
  • Collaborated with entire human resource department to discuss new ways to recruit top talent.
  • Conducted company-wide town hall meetings to convey updates.
  • Managed other HR staff and oversaw completion of tasks and initiatives.
  • Assessed training needs and coordinated learning and development initiatives for 500+ employees.
  • Designed and implemented region-wide recruitment, behavior-based interviewing and skill matching procedure, decreasing employee turnover 12% throughout organization.
  • Led and provided direction for human resources team of 8.
Skills
  • C-suite presence-operations and human resources support in all areas
  • Supportive and compassionate people leader
  • Strategic, with proven ability to design, implement, and manage initiatives, teams, projects, and programs
  • Project Leader and Executive sponsor of communication, activities, work planning, business operations, and change management initiatives
  • Instrumental as an agent of change, driving effective and collaborative results
  • Strong analytical skills, resourceful, collaborative and agile performer
  • Fluent in Spanish and Italian
Education
Gannon UniversityErie, PAMaster of Science: Counseling Psychology
Clarion University of PennsylvaniaBachelor of Arts: Spanish And International Business
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Resume Overview

Companies Worked For:

  • FLEETCOR
  • Cardinal Health
  • Synchrony Financial
  • Expedia

School Attended

  • Gannon University
  • Clarion University of Pennsylvania

Job Titles Held:

  • VP, Human Resources, Talent and Operations
  • Interim HR and Operations Manager
  • VP, Human Resources and Operations
  • International Human Resources Director

Degrees

  • Master of Science : Counseling Psychology
    Bachelor of Arts : Spanish And International Business

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