VP Encompass Administrator Resume Example

Project Manager, Business Analyst and Admin for the build and implementation of Ellie Mae's Encompass360, Bankers Edition.

Project Manager, Business Analyst and Admin for the build and implementation of the HR software iCims.

Improved software by studying current practices, research system capabilities, recommend controls by identifying problems; writing improved procedures, design modifications to resolve issues, increase efficiency and performance.      

Designed and configured Encompass customization including new milestone workflows, loan templates, business rules, personas, custom input screens to enforce TRID regulations.

Founder and Chairman of the Encompass Change Advisory Board Committee. Hosted weekly meetings to discuss system change requests, work with committee members to determine LoE and ROI.

Manage unit and UAT testing, wrote test scripts, analyzed results of both internal enhancements and Ellie Mae version updates.

Document and disseminate information regarding Encompass360 enhancements and new releases.

Facilitate group sessions, inception workshops with managers and their teams to review the functionality of the system and provide support.  

Managed training team, wrote and maintained user reference guides.

Underwrote FHA and Conventional loans according to secondary market guidelines and investor overlays.

Maintained underwriting condition templates on LOS software, Prolender.

Trained new underwriters and processors on company process and software.

• for implementation and customization of new software system.
• Develop business rules and hard stops, create and map forms and disclosures according to investor and compliance guidelines, create and maintain underwriting templates as guidelines change and new products are released, checklist for internal processing conditions in system, MI templates, closing cost templates, interface access.
• Main contact for system support, resolved training issues and worked to resolve programming conflicts with Mortgage Builder support team.
• Train new Underwriters, Account Managers, Processors and Closers on the LOS and internal processes.
• Work closely with Operations, Underwriting, Compliance, Funding, Post-Closing and Secondary managers on new products, programs and building workflow efficiencies.
• Manage wholesale operations, developed and executed process improvements to insure efficiency of production.
• Document processes, created standardization of loan status communication and developed job aids Resource for product/guideline questions, developed excel income and streamline calculation worksheets.
• Organized and developed new HECM division.
• Administrator of HECM software Reverse Vision.
• Ensure loans are compliant and saleable through training, creating job aids and guideline reference DE Underwriter 12/10-12/11.
• Underwrote FHA and Conventional loans according to secondary market guidelines and investor overlays.
• Maintained underwriting condition templates on LOS software (Prolender).
• Trained new underwriters and processors on company process and software.

• Created and implemented training manual for Account Managers.
• Train new account managers on software and department procedures.
• Processed, disclosed, closed FHA and Conventional loans for Wholesale and Retail channels.

• Processed and final approved files, locked loans and scheduled closings.
• Liaison between the underwriting department, sales team and brokers.
• Carried an average pipeline of 90 files and closing approximately 50 per month while working in a fast-paced, deadline driven environment.

• Pre-underwrote and processed prime and sub-prime loans with complex risk factors, ensuring that loan requests met the program guidelines with attention to detail and sense of urgency.
• Prepared closing packages and approved HUDs ensuring compliance and accuracy.
• Pre-qualified loan applications using pricing/program matrix.

• Pre-underwrote and processed prime and sub-prime loans according to lender guidelines.
• Facilitated loan officers with structuring and pre-qualifying loans.

• Originated Conventional and FHA mortgages while out of Weichert Realtor office.
• Determined maximum purchasing power using LP/DU and provided loan guarantees.

• for Retail Mortgage Lender Underwrote conventional loans in underwriting training program.
• Processed conventional/FHA/VA loans carrying pipeline of 100-120 files.

• Pre-underwrote and processed loan applications according to lender's specifications.

• Started "RAP" (Rapid Approval Process) department- Evaluated 1008 data to decision MI according to guidelines.