Vp Branch Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Seasoned Bank Executive highly effective at turning corporate mandates into actionable policies that optimize operations and grow revenue. Resourceful, forward-thinking leader talented at keeping bank at forefront of market. Believe in cultivating management team from within.

High-performing Bank Executive offering 10 years' experience overseeing high-value customers and bank programs.

Dedicated VP Branch Manager offering 10 years of financial industry success. Familiar with bank regulations, financial best practices and effective sales strategies. Builds productive relationships to drive business success.

Skilled branch manager with 10 years in banking, progressing through positions of increasing responsibility and establishing continuous record of success.

Successful Bank Executive talented at leading strong teams, increasing business and maximizing profitability.

Driven branch manager with 10 year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.

Ambitious banking professional extensively trained in bank leadership, fraud awareness and teller operations. Logical branch manager skilled in problem-solving and creative decision-making.

  • Staff training
  • Analytical problem solving
  • Best practices
  • Self-motivated nature
  • Loan approvals
  • Due diligence
  • Sales proficiency
  • Operations management
  • Risk mitigation
  • Business development expertise
  • Sales professional
  • Cash handling expertise
  • Business development
  • Relationship building and management
  • Staff management
Work History
VP Branch Manager , 04/2017 to Current
Crane Worldwide Logistics Charlotte, NC,
  • Utilized up-to-date information to make effective decisions governing bank operations.
  • Set risk management policies to mitigate bank losses.
  • Encouraged employee development and promoted management staff from within.
  • Represented bank at community events to establish strong ties and promote business.
  • Directed staff of [Number] personnel and managed budget totaling $[Amount] annually.
  • Built and maintained productive relationships with internal and external C-level executives to facilitate business success.
  • Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
  • Supervised branch operations and made continuous improvements in each area.
  • Upheld stringent bank standards for loans, money handling and legal considerations.
  • Defined strategies for [Area] and made proactive adjustments to maintain results.
  • Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
  • Resolved escalated customer issues and boosted retention rates by [Number]%.
  • Evaluated [Type] applications against outline specifications to approve, reject or recommend adjustments files.
  • Engaged employees in business processes with positive motivational techniques.
  • Recommended loan approvals and denials based on customer loan application reviews.
  • Submitted loan applications to loan underwriter for verification and recommendation.
  • Produced [Type] and [Type] reports outlining financial data to assist management with making strategic plans and operational decisions.
  • Increased new bank relationships within local community by [Number]% through execution of quarterly promotions.
  • Met deadlines by proactively managing individual and team tasks and implementing [Type] processes.
  • Boosted revenue by $[Number] and grew sales team from [Number] to [Number] personnel during [Timeframe].
  • Reviewed more than [Number] financial statements per [Timeframe].
  • Assessed budget plans and present costs to forecast trends and recommend changes.
  • Boosted branch sales by developing and deepening customer loyalty through incentive programs.
  • Reviewed and edited loan agreements to promote efficiency and accuracy.
  • Identified and capitalized on community business opportunities with effective networking.
  • Protected company assets with strategic risk management approaches.
  • Assessed employee performance and developed improvement plans.
  • Uncovered and resolved strategic and tactical issues impacting sales management and business operations.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
Operations Supervisor, 12/2016 to 04/2017
Bancfirst Corporation Coweta, OK,
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Performed root cause analysis in deficient areas to identify and resolve central issues.
  • Led associate focus groups and meetings to obtain suggestions, address concerns or issues and foster positive relations among team members and management.
  • Enhanced operational efficiency and reduced labor expenses by developing and optimizing standard practices.
  • Processed inbound and outbound shipments with high accuracy and efficiency by effectively directing associate teams and managing inventory processes.
Universal Banker, 07/2013 to 09/2016
First Horizon National Corp. Salisbury, NC,
  • Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.
  • Created member account profiles on organization's online banking program.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Teller , 02/2010 to 01/2012
Astoria Bank City, STATE,
  • Organized, stocked and maintained teller window area.
  • Maintained teller drawer to perform bank transactions.
  • Received regional branch recognition award for [Number]% sales increase.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Coordinated daily cash reconciliation in high-volume location.
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Associate of Business Administration: Business Administration, Expected in 06/2002
Corriverton Business Academy - Guyana , Guyana

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Resume Overview

School Attended
  • Corriverton Business Academy
Job Titles Held:
  • VP Branch Manager
  • Operations Supervisor
  • Universal Banker
  • Teller
  • Associate of Business Administration