Vice President experienced in developing and implementing consumer and commercial financial services solutions. High-energy, results-oriented management of business strategies for meeting sales goals, obligations and overall profitability. High-level performance history in directing, controlling and administering growth and sales of multi-unit, retail and business operations.
Talented in directing the selection, training, development, appraisal, and work assignments of personnel. Innovative mentor, coach and guide growing staff into leadership positions.
-Developed and implemented consumer loan processing procedures through various commercial and social network channels.
-Grew multiple units' deposit base by more than 50% and loan base by more than 100%.
-Expanded bank's market share in numerous communities served.
-Increased account and asset retention by more than 40%.
-Created new marketing and PR exposure opportunities through serving multiple civic organizations .
-Increased overall profitability of multiple branches within the retail division.
-Created an award-winning* community financial literacy project educating consumers the importance of Identity Theft Prevention. *As broadcasted on YouTube, in 2011 at the Texas Banker's Association Convention in Austin, TX Southside Bank was honored with a Leaders in Financial Education (LiFE) Award.
-Facilitated monthly product sales and service events to create customer awareness and generate new business opportunities.
-Spearheaded numerous end-of-year award ceremonies for team members of multiple units.
-Lead teams in hosting monthly sales rallies to grow team members product knowledge and enhance customer service standards.
-Hosted L.E.A.D.(Learn Educate Appreciate Develop) rallies attended by members of division management to strengthen leadership skills.
-Managed all daily, weekly, monthly, and yearly operations of multiple units.
-Handled all functions of retail and operations banking of multiple units.
-Consistently decreased asset loss and team member errors; exceeding operational goals and expectations.
-Launched effective sales training and operational coaching programs within multiple units.
-Implemented performance accountability of personnel at multiple units.
-Directed multiple units in the selection, training, and development of personnel.
-Counseled / Coached employees monthly to improve product knowledge and need-based sales skills.
-Supervised / Managed multiple units in the appraisal and work assignments of personnel.
-Analyzed performance and approved annual salary changes accordingly.
As Vice President and Business Development Manager at Southside Bank, Andrea focuses on working within the Bank's mission statement to best develop and implement consumer and commercial financial services solutions. Andrea currently serves as the Branch Manager at FRESH In-store; directing, controlling and administering growth and sales of the branch. She also manages business strategies for meeting sales goals, obligations and overall profitability of the branch.
She represents the Bank through community involvement and the development of expanding community relationships to increase the Bank's business presence in the market place
Andrea is responsible for supervising/managing/directing the selection, training, development, appraisal, and work assignments of personnel. She serves as mentor, coach and guide to grow staff into leadership positions.
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