Nursing student with great communication and critical thinking skills. CPR certified. Volunteer experience in NICU. Hard working and fast learner of new concepts. Detail oriented. Knowledge of health policy and procedures. Able to work in a team very well.
Assist nurses in the NICU when babies are crying by cuddling them when the nurse has other things to take care of. Ask nurses if they need help with anything. Assisted families with basic tasks as getting chairs for them and gowns or locating their nurse when they had a question.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Demonstrated that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions. Worked as a team member to provide the highest level of service to customers. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Developed and maintained exceptional customer service standards.
Prepared items on station assignment list.Stocked and rotated products, stocked supplies, and paper goods in a timely basis. Ensured first-in-first-out system with all ingredients labeled and stored properly. Performed dishwasher duties. Communicated with customers regarding orders, comments, and complaints. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Skillfully anticipated and addressed guests' service needs.Accepted payment from customers and made change as necessary. Assisted co-workers.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Communicated clearly and positively with co-workers and management. Quickly and efficiently processed payments and made accurate change. Cleaned and maintained the beverage area, display cases, equipment, and order transaction area.
3.83 GPA. Top 15% of class. Three time recipient of Presidential Award for Excellence in Scholarship.
Top 15% of class. Made Deans Honor List four semesters.
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