volunteer resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
Devoted Coach with expansive career history in high school athletic programming. Offer keen awareness and familiarity with culture building within school communities. Eager to provide enriching opportunities for impoverished, at-risk students, promoting higher education matriculation and pursuit of goals and individual potential.
  • Adept in Technology
  • Verbal and Written Communication
  • Organization
  • Time Management
  • Resourcefulness
  • Detail Oriented
  • Anticipates Needs
Volunteer, 01/2018 to Current
Ymca Twin CitiesCoon Rapids, MN,
  • Acted as positive role model for team athletes and community members
  • Monitored academic performance of student-athletes in addition to athletic progress
  • Collaborated with other coaches to maintain consistent athletic program
  • Set clear performance targets and evaluated player and team achievements
  • Developed training and exercise programs to meet individual requirements and team play strategies
  • Assessed student behavior and academic achievements to determine continued eligibility for program
  • Built strong media and community relationships through positive interaction and communication in support of sports program
  • Worked with boosters, parents and school administrators to handle support functions
  • Imparted discipline to all team members and collaborated for great performance
  • Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition
  • Organized players' nights and other special events to promote sports program and cultivate positive relations with players, families and local community members
  • Checked equipment and monitored common areas to maintain neatness, organization and proper upkeep while remaining vigilant on safety
  • Attended games of prospective players, met with families and presented recruitment proposals
  • Consulted with athletic director and coaching staff to assess team structure and devise recruitment strategies
  • Prepared athletes for games with well-coordinated schedule of practices and individual training
  • Adhered strictly to rules and regulations of activities department and district
  • Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff
  • Assisted with academic needs of other students by offering tutoring support in various subjects
  • Reviewed game tapes of competitor matches to understand strategies and plan approaches.
Customer Care Liaison/Product Expert, 01/2012 to Current
Alro SteelBattle Creek, MI,
  • Documented customer inquiries and feedback, including service delivery suggestions and product application
  • Provided high level of quality control, eliminating downtime to maximize revenue and customer experience
  • Kept customer and system account information accurate and current to support timely resolutions for all concerns
  • Enhanced customer satisfaction ratings by effectively resolving issues and meeting their needs
  • Educated patrons on facilities, entertainment options and rules and regulations
  • Inspected equipment to detect wear and tear, notifying partners of parts needing immediate repair
  • Attended all offered trainings to build customer service and effective produce use skills
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Resolved guest concerns or complaints and kept other managers/owners informed of escalating situations
  • Assisted patrons with unloading and loading to remain compliant with safety regulations
  • Trained new employees on ride operations, pointing out safety mechanisms and features
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail
  • Provided physical assistance to visitors to navigate attractions.
Administrative Assistant, 06/2012 to 07/2013
BricolagenolaNew Orleans, LA,
  • Prepared packages for shipment by generating invoices and setting up courier deliveries
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence
  • Conducted and initialized background checks for potential employees, using Microsoft Office Suite
  • Developed administrative processes to achieve organizational objectives and improve office efficiency
  • Directed customer communication to appropriate department personnel and offered information to resolve inquiries, boosting customer satisfaction.
Academic Interventionist, 08/2020 to 05/2021
42 Charter SchoolCity, STATE,

Oversees behavioral and academic issues.

Monitor progress daily.

Assistant teacher.

Education and Training
High School Diploma: , Expected in 05/2014 to Edna Karr High School - New Orleans,
: , Expected in to Delgado Community College - New Orleans, LA
: Business Administration And Management, Expected in to Some College - ,

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Resume Overview

School Attended

  • Edna Karr High School
  • Delgado Community College
  • Some College

Job Titles Held:

  • Volunteer
  • Customer Care Liaison/Product Expert
  • Administrative Assistant
  • Academic Interventionist


  • High School Diploma

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