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Volunteer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Professional and helpful Volunteer with many years of expertise, including helping Charlotte Rescue Mission with Addiction Recovery services. Talented at assisting with admissions and intake to accomplish timely and orderly admissions. Consistently maintained respectable appearance and demeanor to represent organization in positive way at all times. Passionate Volunteer with experience in Addiction Recovery outreach. Energetic individual with compassionate nature and drive to serve vulnerable and at-risk populations. Skilled Case Manager experienced in coordinating care for individuals. Proactive and resourceful professional able to make appropriate decisions for high-quality and cost-effective care. Careful provider of preventative and proactive care for fragile patients. Compassionate Social Worker accustomed to treating diverse patient needs while managing dynamic conditions. Offering excellent clinical knowledge and judgment combined with strong documentation, vitals monitoring and problem-solving abilities. Well-versed in managing emergent cases with grace and efficiency. Ambitious student pursuing Masters Degree in Social Work, eager to contribute developed knowledge in professional role. Skilled in mental health and addiction recovery settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

Skills
  • Mediation
  • Materials handling
  • Recordkeeping
  • Resource coordination
  • Project oversight
  • Team collaboration
  • Social Media Management
  • Community service
  • Customer service
  • Emotional awareness
  • Patient advising
  • Patient assessment
  • Progress evaluations understanding
  • Treatment plans knowledge
  • Substance Use Disorder specialized care
  • Document management
  • Legal compliance
  • Addiction Recovery service
Experience
09/2019 to 03/2020
Volunteer Copper Mountain Community College District Joshua Tree, CA,
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Maintained up-to-date and accurate program files and records.
  • Assisted Admissions with clerical tasks, including filing, shredding and stuffing envelopes.
  • Prepared folders for new cases to be entered and organized closed files.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Welcomed customers and answered questions regarding services and programs.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Sat with patients in need of companionship and emotional support during intake.
06/2018 to 09/2019
Assistant Property Manager Hebrew Senior Life Brookline, MA,
  • Showed units to potential tenants and answered questions about life in community.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits
  • Maintained thorough, accurate and compliant records for internal and regulatory audits including HUD and Section 8 housing programs.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Developed strong, professional relationships with community and residents by initiating collaboration and delivering exemplary service and engagement with at-risk populations.
  • Oversaw daily operations, maintenance and administration of various units.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Settled tenant conflicts effectively using Social and Human Services with compassion and care.
  • Explained policies and procedures to tenants and enforced all rules.
  • Created and implemented policies and procedures for effective property management.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
08/2016 to 04/2017
Property Manager The Shopping Center Group Tampa, FL,
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Maintained accurate and updated websites and printed materials.
  • Monitored common areas for cleanliness and safety.
  • Monitored and documented all income, including delinquencies.
  • Oversaw budgeting process for 150 assigned properties.
  • Completed documents for outside agencies such as landlord references.
  • Established and implemented leasing goals while managing effective lease expiration program.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Managed all day-to-day activities involving tenants, subcontractors and property management.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Developed and implemented strategic plan for property management.
08/2015 to 03/2016
Assistant Property Manager Hebrew Senior Life Brighton, MA,
  • Showed units to potential tenants and answered questions about life in community.
  • Maintained thorough, accurate and compliant records for internal and regulatory audits.
  • Coordinated general maintenance and repairs to keep facilities operational and attractive.
  • Conducted tours of vacancies with prospective tenants.
  • Created and updated marketing materials for properties.
  • Escalated critical issues to property manager to ensure immediate resolution.
  • Explained policies and procedures to tenants and enforced all rules.
  • Showed tenants around properties, highlighting features and redirecting concerns to capture interest.
  • Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants.
  • Kept records of all correspondence with residents and tenants.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Education and Training
Expected in 05/2001
High School Diploma:
Sullivan High School - Sullivan, IL,
GPA:
  • Honor Roll
Expected in
: General Studies
Southern Illinois University Carbondale - Carbondale, IL
GPA:
  • Dean's List Honoree
Expected in 12/2017
Associate of Arts: Liberal Arts And Sciences
Parkland College - Champaign, IL
GPA:
  • Dean's List Honoree
Expected in 12/2020
Bachelor of Arts: Social Work
University Of North Carolina At Charlotte - Charlotte, NC
GPA:
  • Major in Social Work
  • Dean's List Honoree
Expected in 05/2022
Master of Arts: Social Work
University Of North Carolina At Charlotte - Charlotte, NC
GPA:
  • Major in Social Work
  • Minor in African Studies
  • Minor in Anthropology
Certifications
  • First Aid/CPR

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  • Target Job
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Resume Overview

School Attended
  • Sullivan High School
  • Southern Illinois University Carbondale
  • Parkland College
  • University Of North Carolina At Charlotte
  • University Of North Carolina At Charlotte
Job Titles Held:
  • Volunteer
  • Assistant Property Manager
  • Property Manager
  • Assistant Property Manager
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Associate of Arts
  • Bachelor of Arts
  • Master of Arts

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