Volunteer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and animals. Punctual and dedicated to service. Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting support to meet expanding requirements.

  • Sales
  • Store Merchandising
  • Client Relations Strength
  • Cooperative Learning
  • Reliable
  • Organization
  • Relationship development
  • Customer service
  • Teaching
  • Teamwork
  • Food Preparation
  • Product Knowledge
  • Outgoing
  • Hard Working
  • Problem resolution
  • Communications
Work History
07/2015 to Current
Volunteer Copper Mountain Community College District Joshua Tree, CA,
  • 2015 to current, volunteered every summer for a VBS program with Children's Ministry.
  • Documented and reported behavior issues or accidents to parents, minimizing future problems.
  • Complied with strict safety and organizational regulations, policies and procedures.
  • Served as positive role model, promoting healthy interpersonal behaviors.
  • Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
  • Managed safety and security of all children under care.
  • Monitored entrances and exits to maintain safety and organized environments.
  • Selected appropriate stories based on ages of children and teachable moments, read to groups and promoted discussions based on content.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Kept notes of behavior issues, food served and medications administered to children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies.
  • January 2019, started volunteering for Food Pantry Ministry and currently still volunteering in this ministry.
03/2019 to 04/2020
Retail Sales Associate Fleet Feet Westfield, NJ,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers entering store and promoted sales or special programs.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers by answering questions and fulfilling requests.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Helped customers complete purchases, locate items and join reward programs 80% of the time to promote loyalty, satisfaction and sales numbers.
06/2014 to 07/2019
Volunteer Copper Mountain Community College District Joshua Tree, CA,
  • Was CIT from 2013-2017.
  • Created fun and educational activities for campers.
  • Utilized problem-solving skills to resolve camper conflicts.
  • Communicated with parents on child activities and behavior.
  • Performed clerical duties, including registering participants and answering specific event inquiries.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Transported and escorted program participants to and from activities and on field trips.
  • Provided clear instruction to activity and program participants to deliver fun and safety.
  • Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
  • 2017-2019 was fully licensed in animal socialization.
  • Enhanced operations by completing wide variety of tasks, freeing up valuable time for full-time employees.
  • Provided immediate responses to questions from volunteers.
  • Greeted visitors cheerfully and answered questions to offer quality customer service.
  • Provided information about available program resources and applicable services.
Expected in 06/2017
High School Diploma:
Los Alamitos High School - Los Alamitos, CA
Expected in
No Degree: Criminal Justice
Cypress College - Cypress, CA

I am starting my fourth year at this college to achieve my GE and certificate for Criminal Justice.

Artistic skills

I can draw and paint, but I do photo editing more often.

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Resume Strength

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Resume Overview

School Attended
  • Los Alamitos High School
  • Cypress College
Job Titles Held:
  • Volunteer
  • Retail Sales Associate
  • Volunteer
  • High School Diploma
  • No Degree

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