Volunteer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Enthusiastic Administrative Assistant offering excellent communication, planning and prioritization skills demonstrated through 16 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. With expertise in anticipating professional needs and proactively identifying and resolving problems. Analytical and critical thinker with excellent judgment and expertise in MS Office. Responsible, punctual and productive professional when working with little to no supervision. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

  • Spanish fluency/Clear And Concise/Communication
  • Self-Motivated/Flexible & Adaptable/Excellent multitasking capability/Analytical skills/Detail-oriented
  • Review Documents/Travel Arrangements/Staff Meetings/Event Planning
  • Expense Reports/Office Supply Ordering/Database Entry/Scheduling/Filing/Spreadsheets
  • Microsoft Word/PowerPoint
  • First Aid/CPR
  • Billing Inquiries
  • Insurance coverage verification
Work History
01/2005 to 05/2021
Dental Front Office Receptionist/Secretary Pga Tour Duluth, GA,
  • 16 years work experience as treatment coordinator and administrative assistant.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Made contact with insurance carriers to discuss policies and individual patient benefits.
  • Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Secured sign-in sheets, dental charts and encounter forms to safeguard sensitive data and information.
  • Greeted visitors and patients to determine needs, check appointments and direct accordingly.
  • Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Contacted hospitals to confirm patients medical histories and prevent inaccurate diagnoses and treatments.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
08/2019 to 01/2021
Volunteer Grace Resource Center And Dos Caminos Elementary City, STATE,
  • Cook/Clean/Food-line worker/Organize and package goods for unhoused recipients.
  • Record and distribute notes/ Travel and Event coordinator/ Multi-media communication/Prepare expense reports
Expected in 08/2022
Associate of Science: Behavioral Sciences-In Progress
Antelope Valley College - Lancaster, CA

In Progress


2015- PTA Volunteer Award for Dos Caminos Elementary School 2016- Parent Volunteer Award for American Indian Little League 2018- TV Interviewer for MMA Now in Combate Americas 2019-IMDB cast credit for Layers TV series

Studied Abroad: Guatemala, General Education as a foreign exchange student for one year.

My hobbies include running, mountain biking, reading, and hiking.

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Resume Strength

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Resume Overview

School Attended
  • Antelope Valley College
Job Titles Held:
  • Dental Front Office Receptionist/Secretary
  • Volunteer
  • Associate of Science