My professional career spans twenty years of Administrative service, accounting service, and customer care service. My personal skills include excellences in communication, organization and time management. I have a strong ability to multi-task, requiring little or no supervision, as well as working as a contributing member to any team.
MS Word-MS Excel-MS Power Point-MS Access-IBM Lotus- Microsoft Outlook-US Corp of Engineers QCS Reporting System
Documentation & Mass Communication
Planning, Scheduling and Interdepartmental Coordination
Internet research, analyzing data
Date Entry/General Office duties
Volunteer January 2010USO Fort Leonard Wood MO
Community Outreach Coordinator/Shelter Advocate January 2014 to January 2015Good Samaritan of the Ozark
Provides direct crisis intervention services to survivor(s) of domestic violence and sexual assault.
Fields shelter walk in and crisis calls.
Conducts shelter intake policy and procedures.
Case management which includes daily and weekly meetings with shelter clients on goal setting, goal achievement, protection/safety plans, client education on domestic violence and sexual assault.
Available to clients for crisis intervention as needed.
Lead weekly support groups and educational work shop meetings.
Conduct outreach meetings throughout Pulaski County that are geared toward increasing awareness and information about Genesis: A Place of New Beginnings.
Organized and participated in community outreach activities/education on the facts, and impact of domestic violence and sexual assault prevention.
Partner with local resources, i.e.
Health Department, Religious organizations, Fort Leonard Wood Army Community Services, and Other non-profit organizations.
Updates Good Samaritan/Genesis brochures, power point presentations, gives media interviews.
Coordinates Genesis with the normore.org campaign, sexual assault awareness and prevention month, domestic violence month, make a differences day campaign, and denim day campaign.
Assist with Genesis annual fundraisers.
Conducts college/high school lectures on domestic violence and sexual assault.
Provides education, presentation/training for Genesis volunteers.
Attends Chamber of Commerce luncheons, Committee of 50, PCCN (Pulaski County Community Network) and PAT (Parents as Teachers Advisory Council) meetings.
Coordinates volunteers to help client(s) with fitness, healthy eating habits, self defense training, and consumer rights.
Works closely with survivor(s) on their journey to recovery.
Manager/Realtor January 2005 to January 2008Long & Foster Real Estate Company Maryland Active License # 0613604 - Clarksville, Maryland
Residential listing team manager, main functions to review all new residential listing agreement contracts.
Ensure compliances with state and local real estate laws and regulations.
Responsible for company introductory notification to all new seller(s), with question and answer session in accordance's with their personal marketing plan.
Responsible for submission of new property listings agreements to the appreciate data bases, Multiple Listing Service (MLS), Central Showing Service (CSS), and Long & Foster Corporate.
Coordination between in-house marketing department, seller(s) and listing agent(s), to ensure all photos, videos, signs and open houses were scheduled within a 24 hour time frame of signed listing agreement(s).
Daily contact with each seller(s) for any missing or additional information required.
Weekly email reports to seller(s) with daily realtor feedback and showing comments.
Complied weekly status reports and presented orally to company broker, and listing agent(s).
Submission of monthly data reports to Long and Foster Corporate to include spreadsheet data information of weekly listing count, under contract count, and sold count.
Submission of trending graphs of current sales price, price reductions, and sold trends.
Additional job assignments: Served as realtor liaison between Fort Meade Housing Office (HSO) and Long & Foster Real Estate Company by submitting weekly reports of available property listings, as well as on call for any real estate questions.
Manager: Long & Foster Rental Program.
Reviewed all rental agreements submitted by Long & Foster realtors to ensure compliance with state and federal regulations.
Submitted rental property listings with description, photos, and videos to in-house marketing department for advertising.
Physically inspected all new rental listings and documented all defects with written report and photos for submission to owner(s) and Long & Foster Corporate.
Scheduled follow up visits to all program listings.
Inspected all vacant unites to complied running reports of complete and incomplete repairs.
Enforced rules of occupancies.
Reviewed all complaints filed by renter(s), or property owner(s).
Investigated all filed complaints, reviewed and mediated possible resolutions, with owner(s) and tenants(s).
Referred less than 2% filed complaints to Long & Foster Corp legal department.
January 2015Coldwell Banker First Realty Associates Realtor Georgia Active License # 245596 - Carrollton, GA
Main functions to promote sales of real estate properties through real estate laws and procedures, provide accurate advertisements of real property, hosting open houses, and participation in MLS (Multiple Listing Service).
Accumulated and documented data to constructed comparison reports (CMA) of properties within the guidelines, in order to determine its competitive market value.
Reviewed all listing agreements to comply with nondiscriminatory requirements.
Arranged for title searches to determine whether client(s) had clear property titles.
Physically inspected listed properties and their conditions, made arrangements for necessary maintenance or notified owners of maintenance needs.
Provided answers to clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.
Prepared documents such as representation contracts, purchase agreements, closing statements, deeds and rental agreements.
Coordinated real property closings, overseen signing of documents and disbursement of funds.
70% of sales were HUD (Housing Urban Development) properties, complied with HUD policy, regulations and procedures to ensure the sale of property.
Billeting Supervisor January 1998 to January 1999Akima Corporation - Granite City, IL
Managed and maintained a military lodging facility.
Performed a wide variety of Administrative duties to include a full range of software; Microsoft Word, Excel, and Power Point.
Consolidated information from multiple formats to compile reports for government submission.
Converted spreadsheet data into graphs and charts for monthly briefings.
Maintain files through Modern Army Records Keeping System (MARKS).
Maintained excel spreadsheet of daily reservation and confirmation log to concur with reservation of occupants.
Prepare daily and monthly financial reports.
Prepared annual guesthouse budget for submission to AMC Head Quarters, (ARMY MATERIAL COMMAND).
Prepared annual guesthouse charges for Garrison Commander.
Concurred with government contract to perform weekly inspections of billeting facilities.
Produced staff schedules and reviewed weekly time card for submission to HR.
Assigned and reviewed work, approved emergence leave, resolved simple complaints, provided input of performance evaluations and issued written and verbal counseling if necessary.
Used assigned Government vehicle for delivery of supplies to designated areas.
Signed as receiver for parcel post, certified mail, and hand carried documents.
Responsible for inventory, purchase and restock of all supplies.
Interviewed applicants seeking temporary family housing to determine specific housing requirements.
Provide statement of non-availability when military quarters were unavailable.
Instructed and counseled applicants on matters related to complaint procedures.
Conducted inspections and inventoried jointly with occupant to ensure all properties were accounted for, documented any /all damages.
If damages are determined to be from occupant through abuse or neglect, obtained cost of materials/labor and initiated paperwork for charges.
Instructed occupant(s) on procedures of damage cost, using DA form 4697 report of survey.
Account Specialist January 1997 to January 1998SSI Services - Granite City, IL
Assisted accounting manager in day to day accounting operations to include reconciled monthly voucher payable cost, monthly labor audit, maintained quarterly contract cost, and assisted with monthly budget briefs.
Maintained a daily incurred cost for military housing.
Prepared monthly reports for Coast Guard personnel occupying military quarters.
Assisted payroll clerk by reviewing weekly time sheets of all SSI employees.
Performed a variety of clerical duties to include answering phones, typing memos and correspondences, filing and coping.
Bachelor of Science : Criminal JusticeDRURY UNIVERSITYCriminal Justice
Bachelor of Science : PsychologyPsychology
Bachelor of Science : SociologySociology Life Span Development * Family Therapy * Sociological Theory Mental Health * Deviance and Social Control * Law & Society Juvenile Delinquency * Victimology * Serial Homicide Abnormal Psychology * Advanced Criminology * Statistics in Behavioral Science Social Psychology * Judicial Process * Psychology of Gender Minority Groups * Principles of Forensic Science * Life Span Development Personality Theory in Psychology * Problems of Death and Dying * Sociology of the Family Writing in Behavioral Sciences * Global Awareness/Cultural Diversity Global Social Problems * Psychology of Gender The Art of Communication *Research Methods/Behavioral Science History * Biology * Philosophy * U.S. Government and Politics * Expository Writing * Archeology * Religion Computer and software * Intro(s) to Psychology/Sociology/Criminal Justice * Earth Science * Speleology Intermediate Algebra * Senior Seminar
Business AdministrationCarroll Technical InstituteBusiness Administration
Real Estate Professional, Accredited Buyer Representative & Certified Residential SpecialistAtlanta Real Estate Institute
Associate's degree : Business AdministrationBusiness Administration
Bachelor of Science : Criminal JusticeCriminal Justice
Bachelor of Science : PsychologyPsychology
Bachelor of Science : SociologySociology
accounting, accounting manager, Administrative duties, advertisements, advertising, Army, Art, Biology, brochures, budget, Case management, charts, clerical, closing, competitive, contracts, Council, counseling, Criminal Justice, crisis intervention, CSS, client, clients, delivery, email, Family Therapy, filing, financing, financial reports, Forensic Science, frame, funds, General Office duties, goal setting, Government, graphs, HR, IBM, inventory, Law, legal, Lotus, marketing plan, marketing, market, materials, meetings, Mental Health, MS Access, MS Excel, Excel, mail, Office, Microsoft Outlook, MS Power Point, Power Point, MS Word, Microsoft Word, Works, Network, Internet research, payroll, personnel, Philosophy, presentations, profit, Psychology, Real Estate, Maintain files, repairs, Reporting, Research, safety, sales, Scheduling, spreadsheet, SSI, Statistics, System
Documentation, answering phones, typing, written