volunteer resume example with 1+ years of experience
I have yet to work or gain experience in a field directly connected to my major, yet despite this I feel as though the experience that I have obtained has left me just as confident in my choice to pursue it. Professionally, I have learned how to work with the public, manage my time, multitask, and communicate as well as socialize positively and productively as a member of a team. I have learned how to problem-solve and think on my feet, and how to compromise in a way that is equitable to everyone-not to mention the number of other applicable but unrelated professional skills I have gained (customer service, retail experience, food service experience, POS and cashier experience, etc.). Academically I have learned thus far that no other subject holds the interest for me that psychology does, and that I have an aptitude for it. Personally I have a passion for understanding what makes people the way they are and why, and a desire to understand how to help and change that, should it be necessary. I am an intelligent, strong, insightful, and empathetic young woman who will be an asset to any program, and one day an asset to the field.
- Teambuilding, collaboration, and contribution
- Consistency
- Emotional awareness
- Conflict Management
- Critical thinking
- Problem solving and Troubleshooting
- Deductive Reasoning
- Experience in leadership
- Microsoft proficiency
- POS system transactions and operations
- Food handling safety/ Food service standards
- Food preparation
- Cleaning, organization, and sanitation
- Salesmanship
- Meal prep
- Equipment maintenance
- Issue resolution
- Concise time management
- Opening and closing procedures
- Schedule management
- Communication
- Order taking-both in person and over the phone
- Order preparation and processing
- Sales transaction management
- Basic Math
- Friendly, positive attitude
- Replenishing stock
- Store appearance
- Coaching, training, and mentoring new hires
- Customer service-oriented
- Accurate cash handling
- Function well under pressure
- Quick-witted and intelligent
- Magna cum laude graduate
- Honor Roll Semester 1 of 2017
- Honor Roll Semester 2 of 2018
- Dean's List Honoree Semester 1 of 2019
- Dean's List Honoree Semester 2 of 2019
- Dean's List Honoree Semester 2 of 2020
- Ranked in Top 44% of class
- 3.631 GPA
- Magna cum laude graduate
- Dean's List Honoree Semester 1 of 2021
- Dean's List Honoree Semester 2 of 2021
- Honor Roll Semester 2 of 2020
- Major in Psychology
- Completed coursework in Social Science, Philosophy and Humanities
- 3.711 GPA
Minnetonka, MN, 12/2021 - Current
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Oversaw filing systems and scanned documents to manage physical and electronic documents and information.
- Aided in the filing and organization of patient information into properly assembled charts.
- Assembled materials meant to both inform and admit future patients.
City, STATE, 06/2020 - 09/2021
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Improved operations by working with team members and customers to find workable solutions.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
- Recognized by management for providing exceptional customer service.
- Kept team on track by assigning and supervising their activities and giving constructive feedback.
- Handled delegated tasks.
- Defined strategies and created a plan to achieve ambitious operational objectives.
City, STATE, 06/2019 - 09/2019
- Greeted guests pleasantly, discussing specialty flavors and answering allergen concerns.
- Served and scooped ice cream, following sizing specifications.
- Restocked ice cream disposable supplies, glass serving dishes and utensils.
- Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
- Managed POS register to complete customer transactions.
- Cleaned counters, tables and fountain equipment thoroughly to keep sanitary, following quality checkpoints.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Memorized seasonal menu options and flavors to offer customers updated details on new items and offerings.
- Completed end-of-day duties by balancing payments and receipts in cash register.
- Memorized menu items, identifying allergens to streamline service to customers.
- Informed shift leaders or management of obstacles or issues during shifts.
- Upsold products to customers and made recommendations based on staff and customer experience.
- Suggested new flavors and special offers to management based upon customer input.
- Assisted management with inventory and ordering supplies to provide uninterrupted sales.
- Used POS system expertise to complete accurate sales transactions.
- Leveraged product knowledge to make recommendations for indecisive customers.
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Resume Overview
School Attended
- Alpena High School
- Alpena Community College
Job Titles Held:
- Volunteer
- Ice Cream Scooper/Food Service Worker/Grocery Team Member
- Cashier/Ice Cream Scooper/Dock Attendant
Degrees
- High School Diploma
- Associate of Arts
By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy