volunteer resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Experience driving community support with proactive approaches and diligent leadership of physical resources and personnel. Organized and committed to optimizing support to handle growing demands. Advanced communication abilities. Passionate Volunteer with experience in community outreach. Energetic individual with compassionate nature and drive to serve locals. Effective at organizing events. Professional and helpful Volunteer with multiple years of expertise helping Churches with Child Care and outreach. Talented at assisting with Physically Demanding tasks with most job experience as a Warehouse employee. Consistently maintained respectable appearance and demeanor to represent organization in positive way at all times.

  • Recordkeeping
  • Materials handling
  • Event planning
  • Team collaboration
  • Community service
  • Route management
  • Lifts up to 150 pounds
  • Pallet jack and hand truck operation
  • Cargo handling
  • Time management skills
  • Dependable and reliable
  • Retail Logistics
  • Customer Service
  • Trip planning
  • Local Delivery
  • Responsible driver
  • Perfect attendance record
  • Courteous and polite demeanor
  • Exceptional written and verbal communication skills
Volunteer, 01/2015 to 06/2019
Copper Mountain Community College DistrictJoshua Tree, CA,
  • Engaged with others successfully using strong verbal and written communication skills.
  • Volunteered to help with special events and programs by checking in participants and giving directions.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Volunteered over 40 hours with organization helping with church activities for the bettering of communities.
  • Welcomed customers and answered questions.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Educated residents and families about available services and resources.
  • Removed trash and debris from highways, parks and other public locations.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Collaborated with community leaders, organizations and public agencies to promote community service programs.
  • Monitored special group events and off-site field trips.
  • Assisted with clerical tasks, filing, shredding and stuffing envelopes.
Gas Station Attendant, 07/2019 to 09/2019
Chumash CasinoSanta Ynez, CA,
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Inspected identification to determine proper age of customers for alcohol and cigarettes.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Sold store items and vehicle services to customers.
  • Provided exceptional customer service and enthusiasm when assisting guests and responding to inquiries.
  • Assisted maintaining cleanliness of facility by reducing waste and cleaning tasks.
  • Observed patron conduct and quickly granted assistance when necessary.
  • Supervised front desk operations, cash handling, transactions and customer service tasks.
  • Accepted and completed cash and card payments for fuel and merchandise.
  • Assisted customers with completing fueling and managing pump issues.
  • Completed pump inspections every night to look for damage or malfunctions.
  • Picked up debris and cleaned parking spots, filling areas and inside spaces.
Warehouse Attendant, 11/2020 to 08/2021
Community CoffeeBentonville, AR,
  • Engaged with others successfully using strong verbal and written communication skills.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Volunteered over 40 hours with organization helping with deliveries for products.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Welcomed customers and answered questions.
  • Educated residents and families about available services and resources.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Answered customer questions regarding shipments.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maneuvered shipments with carts, hands trucks and pallet jacks, loading and unloading vehicles to maintain tight timetables.
  • Delivered items to customers and presented invoices for payments.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Used manual jack to unload at customer site.
  • Checked delivery paperwork against loads, issued receipts and updated logs.
  • Eliminated downtime and maximized revenue by providing top product shipment delivery quality control.
Warehouse Clerk, 07/2021 to 01/2022
Nice-Pak Products, Inc.Plainfield, IN,
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Received, stored and shipped goods and materials.
  • Maintained business operations by communicating with coworkers and managers.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Verified received goods by comparing with purchase orders.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Reordered stock to replenish inventory without interruption to production
  • Followed stock list to fulfill 4 orders to 4 different stores each day.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Maintained current forklift training and certification as required by company policies.
  • Transported material to correct locations and documented inventory changes.
  • Tied and secured loads to prevent shifting or damage to items.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
  • Moved pallets of merchandise using electric forklifts and electric pallets.
  • Transported merchandise loads or pallets using forklift.
  • Communicated with team members to coordinate efficient and accurate movements.
  • Moved levers and controls that operate lifting devices to load, unload, transport and stack material
  • Packaged and prepared products and materials for shipment.
  • Collaborated in team environment to maintain high levels of productivity.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Maximized team efficiency by using equipment to move materials.
Warehouse Picker, 01/2022 to 08/2022
Company NameCity, State,
  • Pulled merchandise to fulfill orders to specification.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Accepted, processed and filled orders quickly and accurately.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Selected products and items from shelves and pallets for customer orders.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Labeled boxes and placed in outbound collection areas.
  • Limited damage to products and orders by using care when choosing items.
Brand Ambassador (Sales Associate), 08/2022 to Current
Company NameCity, State,
  • Promoted positive company image through superior customer service experiences.
  • Built relationships and personalized future client development opportunities by collecting customer data.
  • Leveraged smartphones, tablets and CRM systems to manage and document daily activities.
  • Built lasting relationships with customers by delivering first-call resolution and taking ownership of scenarios.
  • Increased client profits by establishing strong brand representation through face-to-face marketing.
  • Shared feedback and ideas with management to improve processes.
  • Recommended, selected and helped locate merchandise based on guest needs and desires.
  • Conversed with customers to share information about products and services.
  • Employed basic selling techniques to engage with customers.
  • Created experiences that drove business results and customer brand engagement.
  • Stayed on top of industry-related topics, trends and tools to impact social growth and engagement.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Operated point-of-sale system to complete sales transactions.
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Maintained professionality and efficiency while working closely with leadership.
  • Watched crowd to identify prospects, capture interest and maximize sales opportunities.
  • Increased sales by encouraging customers to purchase additional products and services.
  • Conducted product demonstrations to explain details, highlight features and show use.
  • Tracked non-sale metrics for demonstrations to help improve future promotions with better information and techniques.
  • Tracked market and competitor activities to stay current on products and consumer preferences.
  • Used consultative sales techniques to uncover customer questions and needs.
  • Taught customers how to personalize experiences with products and obtain maximum benefit.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Negotiated prices and set up contracts to finalize sales agreements.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Calculated production, delivery and installation costs to provide customers with accurate quotes.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Contacted new and existing customers to outline benefits of products.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Presented products and services to prospective and existing customers to meet client needs.
Education and Training
High School Diploma: , Expected in 05/2019 to Lakes High School - Lakewood, WA
: , Expected in to Pierce College - Lakewood, WA,

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Resume Overview

School Attended

  • Lakes High School
  • Pierce College

Job Titles Held:

  • Volunteer
  • Gas Station Attendant
  • Warehouse Attendant
  • Warehouse Clerk
  • Warehouse Picker
  • Brand Ambassador (Sales Associate)


  • High School Diploma
  • Some College (No Degree)

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