LiveCareer-Resume

volunteer resume example with 20+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished Former Flight Attendant offering over 4 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.

Skills
  • Public Speaking
  • Document Management
  • Client Relations Strength
  • Volunteer Recruitment
  • Team Oversight
  • Food and Beverage Service
  • Guest Services
  • Active Listening
  • Issue Resolution
  • Critical Thinking
  • Aviation's First Responders
  • Verbal and Written Communication
  • FAA Regulations
  • Public Interaction
  • Pre-Flight Briefings
  • Conflict Mediation
  • Passenger Support
  • Coaching and Training
  • Crew Coordination
  • Safety Procedures
  • Infant AED and CPR
  • Safety Regulation Compliance
  • Medical Emergency Response
  • Customer Care
  • Guest Satisfaction
  • Complex Problem-Solving
  • Social Perceptiveness
  • Cleanliness and Sanitation
  • Evacuation Procedures
Work History
03/2019 to Current Volunteer Pga Tour | Monterey, CA,
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Assisted with special events and programs.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided administrative support to department leads to help organize events and fundraisers.
  • Guided troubled individuals to tools and resources necessary for healing.
12/1993 to 03/2019 Criminal Investigator Us Government Other Agencies And Independent Organizations | Green Bay, WI,
  • Marked off crime scenes and controlled access to protect evidence from tampering or loss.
  • Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
  • Delivered calm, professional testimony to support case evidence, establish timelines, and offer law enforcement expertise.
  • Gathered facts from interviews of suspects, witnesses, and complainants.
  • Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
  • Conducted interviews with witnesses and clients.
  • Collaborated with federal agencies on investigations.
  • Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings.
  • Supervised and updated data information tools for LAPD and watch commander leadership.
01/1987 to 01/1991 Flight Attendant Hawaiian Airlines Inc | Hilo, HI,
  • Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
  • Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
  • Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
  • Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
  • Ensured safety and comfort of customers onboard aircraft.
  • Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
  • Answered passenger questions and provided solutions to issues arising during flights.
  • Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
  • Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
  • Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Education
Expected in to to Associate of Arts | Visual Merchandising And Space Design FIDM/Fashion Institute of Design & Merchandising, Los Angeles, CA GPA:
Expected in 06/2023 to to Associate of Science | Psychology Mt San Antonio College, Walnut, CA GPA:
Certifications
  • First Aid/CPR Certified
  • POST professional certification


Languages
Spanish:
Full Professional
Negotiated:
Italian:
Professional Working
Negotiated:

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Resume Overview

School Attended

  • FIDM/Fashion Institute of Design & Merchandising
  • Mt San Antonio College

Job Titles Held:

  • Volunteer
  • Criminal Investigator
  • Flight Attendant

Degrees

  • Associate of Arts
  • Associate of Science

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