Knowledgeable in multiple automotive aspects including automotive parts and repair. Hard working individual proficient in problem solving complex auto repair issues while consistently providing quality customer service.
Followed checklists to verify that all important parts were examined upon inspection. Responsible for diagnosing vehicle systems to determine the extent of damage or malfunctions. Repaired faulty components such as air conditioning, suspension, engine cooling and electrical systems. Performed all factory preventive maintenance and open recalls.
Provided parts knowledge and service for technicians, wholesale accounts and retail customers. Responsibilities included receiving orders , restocking shelves, using Etka parts catalog , sourcing aftermarket parts and calculating parts inventory.
Assisted retail customers in purchasing correct parts for their repair in store and over the phone. Restocked inventory, maintained cleanliness of facility and tested multiple vehicle components.
Studied automotive technology while working at Lokey Volkswagen.
Achieved Associate of Science degree in graphic arts field.
Completed course in commercial arts.
Driven to provide superior customer service
Positive people person who is dependable and determined
Take great pride in the work I produce
Experienced in diagnosis procedures and parts catalog lookup
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