Friendly and reliable customer service professional skilled in achieving sales targets in high-end merchandise environments. Enjoys working as a team to achieve these goals and is effective at multi-tasking and working under pressure and in fast-paced environments. Enjoys working as part of a team to achieve sales goals. Efficiently builds loyalty and long-term relationships with customers and sets example for other associates. Displays excellent leadership skills with positive attitude, hard work and consistency.
Strong work ethic
Outstanding interpersonal skills
Excellent communication skills
02/2017 to Current
Visual MerchandiserCompany Name – City, State
Ensure floor is visually appealing and commercial.
Greet customers and provide them with customer service. Answer questions about product and maintain healthy relationships with not only the team but the shoppers as well.
With the knowledge of trends and forecasting, push sales to reach our daily goals.
Encourage and educate the team on trends and standards.
Set up Display fixtures and Promotional signage to appeal to customers.
Analyze numbers and communicate with Regional Merchandiser to ensure sales are consistent.
Create collections and working organized to create a shop floor that flows cohesively.
Demonstrate leadership skills and provide support for the Management team.
04/2015 to 02/2017
Stock SupervisorCompany Name – City, State
Maintained the stock room and ensured product was organized and placed in the proper order.
Worked closely with management to prepare for weekly shipments to the store, ensuring we had proper coverage and space in the stock room.
Processed transfers, consigna, devolution and shipments.
Kept team motivated during shipment and ensured processing was done in a timely, but neat manner.
03/2014 to 04/2015
Sales AssociateCompany Name – City, State
Greet Customers as they enter store.
Maintain standards, making sure product is always represented properly and is shoppable.
Assist customers within the fitting room, providing them with alternatives, sizes and creating relationships.
Work well with other team members and manager, being flexible and adapting to any changes the company may have.
08/2011 to 02/2014
Sales Associate Company Name – City, State
Work the front door, greeting customers and letting them know about promotions and sales.
Assisting customers at the fitting room, ensuring they have an enjoyable experience and providing them with help if needed.
With knowledge of the floor layout, running product from the fitting room and cash register making sure to work efficiently.
Performing "Pack and Ship", recieving online orders for the store, collecting the items from the shop floor or stock room and packaging them and preparing them for UPS or USPS to deliver.
Receiving shipment and placing product with censors and price points for Merchandisers to place on the floor.
Bachelor of Arts: Liberal Arts Pennsylvania State University - City
Wrote for School Newspaper
Worked with the annual Fashion Show and Miss Africa Pageant
Provided Makeup and styling for fashion shows on campus.
Makeup Artisty : Cosmotology Jean Madeline Aveda Institute - City, State
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Pennsylvania State University
Jean Madeline Aveda Institute
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Bachelor of Arts : Liberal Arts Makeup Artisty : Cosmotology
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