Visual Merchandiser who consistently maximizes company profits and surpasses margin goals with 8 years of experience in the retail and fashion industry.
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Promoted from lowest volume H&M store in the district to the third highest (of sixteen stores) as a Visual Merchandiser in less than six months.
Developed candidates at H&M to be promoted to Visual Merchandisers; averaged three candidates promoted annually.
Played a key role in increasing sales for Vince at Neiman Marcus in 2010-2012.
Fulfilled all supervisory duties when Department Manager was on vacation at Neiman Marcus.
Designed displays to make the store experience interactive and engaging.
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Organized and located inventory and updated store spreadsheets.
Established and maintained proper high traffic displays, resulting in increased sales.
Conducted staff meetings with sales personnel to introduce new merchandise.
Ran weekly and monthly strategy reports to analyze business trends and make recommendations.
Researched current and past business performance using online systems and available reports.
Assisted in gathering and moving materials and equipment for the assigned displays.
Provided feedback on competitor activities and best practices.
Thoroughly explained the characteristics and descriptions of wines and champagnes on the wine list to customers.
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Effectively handled customer complaints and special requests.
Provided prompt, efficient, friendly, and quality service at all times.
Quickly mixed a variety of simple and complex cocktails.
Maintained stock levels to prevent shortages of critical items.
Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
Participated in bar incentives and contests to drive sales and promote the venue.
Set up special events and private parties.
Promoted positive customer and associate relations through courtesy, service and professional appearance.
Described use and operation of merchandise to customers.
Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
Placed special merchandise orders for customers.
Created strategies to develop and expand existing customer sales, which resulted in a 21% increase in monthly sales.
Shared product knowledge with customers while making personal recommendations.
Demonstrated that customers come first by serving them with a sense of urgency.
Maintained friendly and professional customer interactions.
Created strong client relationships.
Verified that all merchandising standards were maintained on a daily basis.
Styled models and created trend stories for monthly fashion shows and presentations.
Guided customers in choosing items that reflected personal style and shape.
Computed sales prices, total purchases and processed payments.
Described merchandise and explain operation of merchandise to customers.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Administered all point of sale opening and closing procedures.
Explained information about the quality, value and style of products to influence customer buying decisions.
Replenished floor stock and processed shipments to ensure product availability for customers.
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