Over 2 years experience in non-profit organizations in New York City and abroad. 3 years working as Assistant office manager. 2 years working as a Docent in a New York Museum leading public tours weekly. Knowledge and daily use of The Raiser's Edge and Microsoft Office. Highly skilled handling multiple projects at once and natural predisposition for public relations. Able to provide logistical support for special event planning and execution. Ability to work with data entry programs and other software. Experienced in administrative support.
Visitors Service Assistant, 09/2013 to Current New Museum of Contemporary Art – New York, NY
Maintain a clean and well organized front desk, restock brochures and office supplies.
Sell tickets performing cash and credit card transactions in a cordial, efficient and professional manner.
Assist Visitor Services with crowd management, provide information on exhibitions.
Answering high volume of phone calls and routing to other Departments when necessary.
Update database with info on new and existing Members using The Raiser's Edge.
Assist in Openings and Special Events cooperating with Curatorial, Development and Press Department.
Direct guests and route deliveries and courier services.
Greeted numerous visitors, including VIPs, vendors and interview candidates.
09/2012 to Current New Museum of Contemporary Art – New York, NY
Plan and execute guided public tours for a changing exhibition calendar.
Lead and encourage visitors (children & adults) to look at, analyze, and discuss artworks.
Assistant Office Manager / Media Manager, 06/2010 to 06/2013 Marco Polo Restaurant – New York, NY
Managed public relations, marketing and advertisements; organized special events.
Responsible for inventory and placing orders with vendors.
Organized schedule for staff and helped office manager with light bookkeeping.
Provided secretarial support by drafting routine e-mails & mail, filing invoices, faxing & photocopying.
Screened applicant resumes and coordinated both phone and in-person interviews.
Answered and managed incoming and outgoing calls while recording accurate messages.
Obtained signatures for financial documents and invoices.
Masters: Art Education Fine Arts, 2009 Academy of Fine Arts - Florence
English Language: Video Art, 2006 CPLC Education Center - New York, NY
Advanced college level English reading, writing, and pronunciation. ESL and TOEFL certification.: 2012