Successful interaction and promotion of city and state to thousands of domestic and international clientele. Maintained effective working relationships with members, government officials and media representatives. Processed all Visitor Center sales transactions accurately and in a timely fashion. Organized public tours, appearances, lectures, exhibits to increase destination awareness. Assisted in editing marketing content to guarantee the highest quality of writing. Wrote newsletter marketing copy and presentation materials for Visitor Center special projects. Assisted in writing and editing company emails, newsletters and web content. Developed and implemented communication strategies for information training programs. Supervised and coordinated the scheduling of a staff of 7-9 volunteers on a weekly basis.
Promoted the city of Cleveland through Excel tracking, writing, and editing media releases. Created demand and generated clientele though targeted marketing and solicitation. Assisted in planning national and international advertising and promotion programs for public relations media tour efforts. Maintained up-to-date and accurate program files and records.
Magna Cum Laude
Magna Cum Laude
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