LiveCareer-Resume

visitor services resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Qualified costumer service with 12 years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 12 years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • Quick learner
  • International sales support
  • Strategic sales knowledge
  • Credit card processing
  • Multi-line phone talent
  • POS systems expert
  • Proficient in cash management
  • Shipping and receiving professional
  • Cash flow management
Education
Martin Van Burean High School Hillside, NY Expected in 1996 High School Diploma : - GPA :
Work History
Shukette - Visitor Services
New York, NY, 06/2006 - 2013
  • Greeted customers entering the museum to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and museum promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Directed calls to appropriate individuals and departments.
  • Operated a POS system to itemize and complete an average of number customer purchases.
Iowas Of Oklahoma - Server
Perkins, OK, 04/2000 - 05/2006
  • Replenished supplies, bags and other materials at each cash wrap.
  • Built long-term customer relationships and advised customers on purchases and promotions.
  • Inspire others with enthusiasm and positive energy.
  • Present a professional, positive image that reflects well in the organization.
Lawrence Nursing Care Center - Recreation Leader
City, STATE, 1998 - 04/2000

  • Supervise residents to insure a safe and enjoyable experience.
  • Greet resident's family members on visits.
  • supervise residents in maintaining a clean, safe environment and implement all safety training requirements.
  • promote classes and special events.

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Resume Overview

School Attended

  • Martin Van Burean High School

Job Titles Held:

  • Visitor Services
  • Server
  • Recreation Leader

Degrees

  • High School Diploma

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