Visitor Services Resume Example
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VISITOR SERVICES
Professional Summary
Qualified costumer service with 12 years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 12 years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
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Work History
Visitor ServicesJul 2006 - Jan 2013
ShuketteNew York , NY
ShuketteNew York , NY
- Greeted customers entering the museum to ascertain what each customer wanted or needed.
- Politely assisted customers in person and via telephone.
- Answered product questions with up-to-date knowledge of sales and museum promotions.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Directed calls to appropriate individuals and departments.
- Operated a POS system to itemize and complete an average of number customer purchases.
ServerMay 2000 - Jun 2006
Iowas Of OklahomaPerkins , OK
Iowas Of OklahomaPerkins , OK
- Replenished supplies, bags and other materials at each cash wrap.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Inspire others with enthusiasm and positive energy.
- Present a professional, positive image that reflects well in the organization.
Recreation LeaderJan 1998 - May 2000
Lawrence Nursing Care CenterCity , STATE
Lawrence Nursing Care CenterCity , STATE
- Supervise residents to insure a safe and enjoyable experience.
- Greet resident's family members on visits.
- supervise residents in maintaining a clean, safe environment and implement all safety training requirements.
- promote classes and special events.
Education
High School Diploma: 1996
Martin Van Burean High SchoolCity, State
Martin Van Burean High SchoolCity, State
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Resume Overview
School Attended
- Martin Van Burean High School
Job Titles Held:
- Visitor Services
- Server
- Recreation Leader
Degrees
- High School Diploma : 1996
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