Executive-level and business minded professional with 13 years plus experience in training, sells, executing on strategies, achieving business objectives; brings outstanding presentation, communication and cross-cultural team management skills. Identified as high-energy, results-oriented leader with an entrepreneurial attitude. Recognized by PMI, CIO and Computer Magazine for training, industry contributions and project management.
Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials.Presented all class material and policies accurately and clearly for up to 3 classes a semester.Used a variety of teaching methods such as lectures, discussions and demonstrations.Received high remarks for the creativity of classroom lesson plans and instructional techniques from students, parents and faculty. Encouraged discussion of class material to promote critical thinking.Employed [activities] and [techniques] techniques to encourage student learning and build community within the classroom. Integrated technology into the curriculum to develop students' word processing and research skills.Participated in regular training courses to keep up-to-date with new teaching methods and developments in the field. Kept accurate records of student performance, maintaining the confidentiality of student records and information at all times. Strategic Planning, Program Management, Project Management, Monitoring and controlling Projects, Contract and Procurement, CIS, Quality Management, Organizational Behavior. Outsourcing and Systems Analyis
Planned and directed all aspects of operational policies, objectives, and initiatives and accountable for supporting CEO, CFO, VP of Operations and VP of Sales in managing international infrastructure, applications, customer support and online payment systems. Trained and mentored 8 professions; assessed, advised and presented new market opportunities in managed services. Led IT Department consisting of network engineers, systems administrators, programmers, sales support and help desk. Gathered and analyzed market information and used findings to define new opportunities within the management services space. Spearheaded IT Governance Structure, resulting in movement towards new projects and new multi-million dollar revenue opportunity. Troubleshot and resolved Internet connectivity and general software and hardware issues and worked to optimize Legacy ERP system and convert to new EPICOR ERP System. Actively involved in the supply chain, logistics, and manufacturing of printer toner cartridges and drop-shop services and deploying various web-based applications (as a service).
Generated new business through responding to RFPs, networking, cold calling, and selling training material, services and offering. Created new revenue streams through shared equity model, and established partnerships to grow book of business. Trained professionals in project management, team management, contract and procurement, organizational behavior and strategic planning. Advised and consulted on development of state-wide learning portal with Florida State, Pearson, and various academic boards
Effectively trained instructors and supervisors on techniques for managing employees.Provided onsite training for 65 plus professionals.Successfully led state-wide infrastructure and application development projects. Recognized as change agent; department awarded "Division of the Year Award" improved, culture, support and overall performance. Prepared budgets, hired staff, resolved issues, implemented policies and improved system performance. Managed 5 direct reports and responsible for 30 plus staff.
Developed interesting course plans to meet academic, intellectual and professional needs of students. Prepared course materials, rubrics, presentations, interactive exercises, quizzes, teams and term projects. Taught: Strategic Planning, Program Management, Project Management, Monitoring and controlling Projects, Contract and Procurement, CIS, Quality Management, Multimedia Development and Instructional Design
Strengthened organizations governance process and facilitated executive level meetings. Achieved 50 percent in crease in successful project closure; inspired new project management culture and trained 45 plus professionals on new process. Spearheaded development of online project management tools portal that provide process, instruction, and templates. Shared portal with international organizations (CIO, PMI, University of Phoenix, Devry).
Spearheaded creating online registration platform, to enable 2,500 plus membership to register and schedule classes; Increased professional development offerings 300 percent and developed new "shared pricing" models to increase revenue for chapter. Motivated, mentored 20 plus professionals and trained 250 plus members at chapter events.
Defined project deliverables and monitored status of tasks. Managed conversion from legacy-mainframe lending system to large out-of state Application Service Provider. Effort entailed documenting processes, evaluation of system, working directly with SVP of Lending, site visits, migration of data, and rolling out training to tellers, managers, and executives. Mentored and trained project managers on best practices.
Managed $4.5 million dollar venture-funded Internet start-up, created project plans, documents and partnered with VP of Product Development, VP of Marketing, and marketing firm to build brand, market and launch company. Monitored and assessed progress of national infrastructure build out and headed up logistics around large NY event which included large companies, CEO, investors and media
Drafted action plans and led meetings with department executives to review projects and product releases. Advised, coached, and headed up project management process. Partnered with Marketing executives to release new products, and provide training to sales channels. Headed up development of computer-based training (CBT) for telecom products (DSL, VDSL, Cellular Phone, ISP, Cable)
9 week entrepreneurial program. Focused on start-up, executive summaries, business plans, strategic road mapping, budgeting, patents, elevator pitches, angel and vc capital and presenting
Professional Certification in Project Management: Team Building, Budgeting/Finance, Project Management, Risk Management, Contract and Procurement, Monitoring and Management of Projets
Masters of Science Degree: Focused on Learning Theory, Instructional design, Graphics, Presenting, Corporate Training, Multimedia Development and Project Management
Focused on: Policy Analysis, Decision Theory, HR, Research Methods, Management, and Government Administration
Focused on: Society, justice systems and corrections
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