I am a motivated administrator with 8+ years of administrative work exposure in healthcare, education, government and small businesses. I have successfully received a Master Degree in Public Administration concentrated within Public Management. I am seeking to implement operational activities and workflow development using management practices highlighted within my education and career training.
Visiting Data Management Specialist, 10/2007University of Illinois Medical Centers － Chicago, IL* Supervised 5 clerical staff: completed projects by delegating work to clerical staff and followed up. * Ensured executive preparation through compiling data, statistics, agenda's/itinerary's and other information and materials. * Edited and drafted documents (job descriptions, policy and procedures) and other correspondence. * Managed multiple budgets related to petty cash, emergency fund and recreational spending. Budgets * Prepared purchase requisitions and budget transfers electronically. Maintained spreadsheets and databases to outline budget appropriations and calculations for expenses. Financial data collection complete using EDDIE (Enterprise Data Information System) * Resolved problems by implementing quality audits; identified trends in performance to determine system improvement to implement change accordingly. * Achieved operational objectives and performance measures by contributing information and recommendations to strategic plans and reviews. * Qualitative results included: weekly quality improvement / clinical performance reports of nursing and clerical staff to identify if appropriate medical forms and treatment were completed. * Responsible for conducting job analysis performance measures for nursing staff. Qualitative results: identified physical work duties of nursing staff vs. work duties listed on job description to determine relevancy. Quantitative results: identified percentage of nursing staff who were disciplined for failure to perform job duties related to their job description. * Prepared and completed action plans and implemented production strategies to increase functionality, quality, and customer-service standards. * Promoted a broad range of HR functions, recruitment (job posting, screening, skills assessment, onboarding). Training employees, overseeing disciplinary action for excessive absenteeism, tardiness and failure to perform job duties and other employee labor issues (Title VII - Federal Regulations). Tracked FMLA and Leave of Absence, Disability and Attendance. Managed HR/employee records using NESSIE online database. * Revised new-hire orientation programs to include HR information and company resources. * Handled interviews/appointments for new hires, conducted screenings and evaluated competency levels Maintained knowledge of salary trends; provided written offers to candidates based on internal equity and salary range. * Assisted with revising employee department manual covering issues including disciplinary procedures, code of conduct, FMLA policy and benefits information. * Developed and executed reports to monitor and manage employee grievances and initial fact- finding investigations. * Worked within deadline-intensive environments, ensured accurate and on-time completion of all projects. * Managed calendar; planned client meetings; prepared reports and presentations. * Responsible for conference and meeting planning: catering, technical equipment and invitations * Prepared weekly meeting minutes and provided a full range of office support. * Provided admin support to Director of 8East In-Patient Psychiatry.
Research Project Coordinator, 08/2012 to CurrentNorthwestern University － Chicago, IL* Provide project/program support to the NIH (National Institutes of Health) funded Grant: National Children's Study (NCS) - Vanguard Study: Auditing of data collection reports using DCAS reporting systems. * Prepared COA's for purchase approval and worked closely with the contract office for budget/purchasing instructions. * Reconcile all purchases using NU financials. Attend weekly meetings to discuss project timeline and deliverables. * Pre-award administration of grant and contract activities such as: reviewing solicitation and determining necessary components; organizing proposal(s), renewal and resubmission applications, reviewing NU OSR forms and IRB requirements. * Monitor project(s) under spending and overspending, and communicate with PI, project personnel, OSR, ASRSP and sponsor(s) accordingly. * Review and approve transactions, reconcile standard budget and payroll information, bill appropriate sponsored accounts. * Training involving regulation research safety for human subjects and IRB requirements. * Prepare and coordinate signatures for 90 day letters (s) invoices and COA submission(s). * Work development focusing on budget forecasting, personnel cost, fringe benefits, purchasing and reporting. * Responsible for conducting monthly new hire orientation: onboarding and training. * Provide customer service support inbound/outbound email support for Assessment Center(TM) This online web-based application provides online testing instruments for clinical studies. * Provided high level admin support to Vice Chair of Research for Dept. of Medical Social Sciences.
Administrative Assistant / GAL Intake Coordinator, 01/2007 to 10/2007Chicago Volunteer Legal Services Foundation － Chicago, IL
Prepared legal correspondence and documents: pleadings, motions, briefs, discovery documents, subpoenas, and disposition notices.
Managed extensive administrative work with sensitive time frames.
Assigned various case types to Pro Bono Attorneys.
Managed financial estates for minors.
Customer Service Representative, 02/2004 to 04/2007MidCoast Entertainment Inc － Chicago Normal, IL
Collections Specialist - (Call Center), 06/2003 to 02/2005AFNI, Inc － Bloomington, IL
Student Administrative Assistant, 02/2003 to 05/2003Illinois State University － Normal, IL
Unit Secretary, Telemetry Unit, 12/2001 to 01/2003Glenbrook Hospital － Glenview, IL(3 North)
Certificate:businessNorthwestern University － Chicago, IL, US03/2014 - 06/2014 Northwestern University - Chicago, IL Project Management Professional Development Certificate Structure establishment for a successful project (Deliverables, Objectives, Scope, and Time & Cost). Assemble, motivate and lead the project team to ensure the project scope delivers the expected business value and desired outcome. Implementation for the proper mechanisms to prevent, minimize and respond to risks. Develop and use various PM styles to communicate project information. Ensure the project is completed per the agreed-upon project standards, budget and schedule.
Master's:Public ManagementUniversity of Illinois － Chicago, IL, US8/2008 - 12/2010 University of Illinois - Chicago, IL Master's Degree: Public Administration (MPA) Concentration: Public Management Strategic management & planning/performance measurement processes within public/private organizations. Management Training: programmatic, regulatory and fiscal responsibilities. Leadership practices within private/public organizations. Academic training within law, health, human resources, budgeting and finance, decision making and information technology.
B.S:Political Science, Criminal JusticeIllinois State University － Normal, IL, US8/2002 - 5/2007 Illinois State University -Normal, IL B.S degree in Political Science with a minor in Criminal Justice
Chicago Volunteer Legal Services Foundation: Chicago, IL
Topics covered in this two-day workshop course include: Grant Resources, Funding Agencies, Funding Opportunity Identification, Research Program Development; Pre - and Post-Award Compliance Primer, Proposal Planning, Proposal Components; Writing the Specific Aims and Narrative Sections; Budget Development; Review Process, Proposal Submission; and Team Science
The RA provides lifecycle pre- & post-award research administration ensuring the fulfillment of all grant &/or contract & compliance requirements
Pre-award administration of grant and contract activities such as: reviewing solicitation and determining necessary components; organizing proposal(s), renewal and resubmission applications, reviewing NU OSR forms and IRB requirements
Project Management Professional
Managed calendar; planned client meetings; prepared reports and presentations
Training, Budget, Admin Support, Benefits, Collection, Data Collection, Onboarding, Administrative Assistant, Customer Service, Receptionist, Retail Sales, Executive Administrative, Executive Administrative Assistant, Correspondence, Auditing, Award, Buying/procurement, Clinical Studies, Financials, Forecasting, Invoices, New Hire Orientation, Payroll, Project Coordinator, Purchasing, Testing, Web Based, Web-based, Budgeting, Finance, Human Resources, Audits, Budgets, Cash, Clerical, Data Management, Database, Databases, Disability, Disciplinary Procedures, Employee Records, Fact, Fact Erp, Federal Regulations, Fmla, Hr, Increase, Internal Equity, Job Analysis, Leave Of Absence, New Hires, Office Support, Pay Equity, Posting, Quantitative, Recruitment, Statistics, Collections, Credit, Secretary, Access, Coda, Cognos, Facilities Management, Fulfillment, Healthcare, Ibm Cognos, Peoplesoft, Proposal Development, Workflow, Customer Service Representative, Project Management