Employee with talent for accuracy and proficiency. Strong knowledge of Payroll Processing, Human Resources, Benefits Administration, and Accounting. Communicative and team-oriented with proficiency in Microsoft Office, ADP Payroll Plus, Navigator, CDK IntelliDealer, and QuickBooks, . Proven history of fostering initiative to meet team, individual and management objectives. Organized and motivated employee eager to apply time management and organizational skills in various environments.
Skills
Benefits and Payroll
ADP Payroll Plus Proficiency
Working Knowledge of QuickBooks Software
Expert Microsoft Office Programs Experience
Accounts Payable Accounts Receivable
Active team Player
Detail-oriented
Highly Organized
Customer Service Oriented
Time Management Skills
Fast Learner
Highly Dependable
Confidentiality
Superb Interpersonal Skills
Staff Recruiting and Retention
Process Payments
Clerical Support Documentation
Compiling Data
Tracking Leave
Producing Reports
Recordkeeping
Experience
06/2020 to Current
Accounting ClerkAltura Credit Union – Banning, CA,
Processed both outgoing and incoming payments and invoices (Accounts Receivable and Accounts Payable).
Supported clerical and administrative needs of senior department staff.
Reconciled GL accounts and entries.
Entered invoices into account software (CDK IntelliDealer), updated accounts and identified aging balanced ready for collections activities.
Resolved billing discrepancies by completing detailed research and analysis.
Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
Monitored attendance records by taking note of staff vacation time, sick days and personal days.
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Handled sensitive and confidential employee information with complete discretion.
Recruited candidates and scheduled interviews to fill vacant positions.
Developed and maintained company documents.
Conducted employment verification and background investigation to facilitate hiring process.
Processed all onboarding paperwork for new hires and rehires.
Received, filed and processed paperwork and documents for on-boarding employees.
Supported 65 employees at all levels, including executive leadership.
Supported 65 clients in enrolling personnel and administering employee benefits.
Efficiently handled any payroll discrepancies with employees.
Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
Onboarded new employees in time reporting and payroll systems.
Processed rehires, transfers, terminations, garnishments and withholdings.
Calculated accurate wages, including overtime, salary increases and bonuses.
Identified, researched and resolved issues with hours worked.
Prepared and Managed weekly payroll for team of salaried and hourly employees.
Used ADP Payroll Plus to process Payroll and maintain employee records.
02/2017 to 06/2020
Virtual AssistantNorthwest Spine & Pain Medicine – Manchester, NH,
Delivered administrative support each day, to include answering phone calls, scheduling appointment requests, responding to emails and providing the best customer service possible.
Responsible for 4 to 5 clients at a time, while also assisting my boss with her workload as requested. (All of whom are out-of-state)
Organized day by prioritizing responsibilities per each client.
Working knowledge of Quickbooks.
Working knowledge of Microsoft Outlook 365 and Dynamics.
Scheduling Knowledge of Google Calendar and others alike.
Excellent Communication Skills.
Can type 40+ words per minute.
Acquired access to clients personal information for working purposes.
Created and Maintained policies and procedures for each client.
Excellent Multi-tasking skills.
Excellent knowledge of Word, Excel, and PowerPoint.
Created and Maintained Spreadsheets.
Created PowerPoint Slide shows for presentations.
Created and collected on Invoices for clients.
Created DocuSign Agreements for clients.
Maintained follow-up procedures with customers and clients daily.
Greeted tenants and potential clients with the best customer service possible.
Maintained a high level of professionalism.
Answered incoming calls and directed messages to the correct party.
Greeted visitors and escorted them to their destinations.
Spoke to tenants about their concerns.
Scheduled maintenance appointments and followed up.
Maintained spreadsheets.
Worked on special projects, taking the lead on important project initiatives for family events held at the community center.
Prioritized and managed multiple tasks and competing priorities in servicing requests from manager.
Filed and retrieved documents.
Updated office calendar with new meetings, events and appointments to avoid overbooking.
Maintained an efficient office environment by skillfully routing incoming and outgoing mail.
06/2010 to 06/2011
Information Technology Support TechnicianNational Lutheran Communities & Services – Staunton, VA,
Accurately ensured the smooth and effective operations of the Credit Union's Information and Operating systems.
Accurately performed Datasafe computer operations in a timely manner.
Conducted data processing jobs and confirmed they were completed successfully by utilizing Enterprise Scheduler and Optical (ApplicationXtender) for verification.
Acquired working knowledge of credit union procedures.
Answered IT Help Desk phone in a professional and timely manner and assisted employees as requested.
Actively developed and maintained IT system procedures for the department.
Actively participated in the new hire process by helping employees set-up their computer access and accounts.
Executed daily assigned programs in a timely manner with zero errors.
Actively assisted with hardware maintenance, software upgrades, troubleshooting, and repair.
Working knowledge of Active Directory, Datasafe (Navigator), VM Ware (VShere Client), Enterprise Scheduler, and Optical (ApplicationXtender).
Actively tested new procedures in Test Navigator, before the company took that procedure.
04/2005 to 11/2009
Human Resources CoordinatorLoews Hotels – Tucson, AZ,
Reviewed human resource paperwork for accuracy and completeness by verifying, collecting and correcting additional data.
Processed human resource paperwork, once completed and reviewed, in a timely manner.
Actively involved in the Open Enrollment process for the company by visiting the branches and explaining the employee benefits and forms accurately.
Researched and processed all payroll, COBRA, disability and FMLA issues and paperwork then followed up until the case was closed.
Completed employee employment verifications and unemployment paperwork in a timely manner.
Accurately prepared departmental reports and requests for employee data as needed.
Assisted management staff in annual year-end processes and data audits.
Actively participants in a team setting.
Accurately reviews invoices and corrects errors in a timely manner.
Maintained department copiers, printers, and fax machines.
Accurately processed the department supply order.
Answered department phone in a professional and timely manner along with directing calls and taking messages effectively.
Assisted management staff in annual year-end processes and data audits.
Sent notices to employees regarding expiring documentation.
Researched all payroll, COBRA, disability and FMLA issues.
Collaborated with the Human Resources department on annual updates of the staff handbook.
Entered personnel data into a central database.
Addressed and resolved general payroll-related inquires.
Education and Training
Expected in
Bachelor of Science: Management Information Systems, Management University of West Florida - , GPA:
Expected in 01/2002
Associate of Arts: Business Pensacola Junior College - , GPA:
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