vice president of operations and sales resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
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Flexible hard worker ready to learn and contribute to team success. Skilled Manager with 25 years of experience coordinating sales initiatives and marketing strategies. Used successful methods to identify opportunities and launch new projects. Excellent influencing skills to communicate with credibility, tact and diplomacy.

  • Detail-Oriented
  • Decision Making
  • Sales Projections
  • Problem Solving
  • Budgeting and Expenditures
  • Customer Complaint Resolution
  • Relationship Building
  • Bid Request Management
  • Operational Records Review
  • Customer Service
  • Product and Service Promotion
  • Operating Procedures and Policies
  • Time Management
  • Data Analytics
  • Contract Management
  • Marketing Strategy Development
  • Document Management
  • Operations Management
  • Business Analytics
  • Sales Targeting
Vice President of Operations and Sales, 07/2010 to Current
Tailored BrandsCollege Station, TX,
  • Developed innovative advertising, public relations, social media and events to advance brand marketing efforts.
  • Aligned sales objectives with business initiatives using strategic development, forecasting and budgeting.
  • Analyzed competitive environment and customer procurement trends to support growth strategies.
  • Negotiated contracts and proposed [Type] offerings to help sales staff close competitive deals.
  • Oversaw business division operations, including development, production and marketing.
  • Overhauled internal operating budget consisting of sales and marketing expenditures, identifying wasteful spending.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Retained clients and obtained referrals by promptly resolving customer complaints, providing value and promoting quality.
  • Participated in networking events to meet and discuss service offerings with potential clients.
  • Tracked and analyzed weekly sales reports, implemented corrective action plans and streamlined sales operations.
  • Created and delivered sales presentations demonstrating value through cost reduction, ROI and customer satisfaction.
  • Delivered performance updates, quarterly business reviews and planning meetings.
  • Contacted current and potential clients to promote products and services.
  • Used cold calling and networking to sell products and services.
  • Resolved product issues with manufacturers to maintain relationships with key producers and deliver quality products to customers.
  • Addressed customer concerns immediately and promptly resolved issues to boost client satisfaction.
  • Hunted new business on continuous basis to generate sales and boost pipeline.
  • Analyzed growth opportunities to forecast projected business and recognize customer desires.
  • Reviewed data regularly to identify trends in current customer buying.
Operation Manager, 05/1990 to 10/1999
Advantage XpoFlorence, KY,
  • Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Planned daily operational strategies, including delivery routing, team workflows and promotional initiatives.
  • Established organizational vision and developed strategies to achieve sales and customer service goals.
  • Examined problem-solving concepts, including quantitative methods and techniques and approaches to optimize organizational operations and faciliClaire decision-making.
  • Conferred with subordinate managers each day to assess needs and optimize activities.
  • Cultivated and strengthened relationships with customers, vendors and internal stakeholders.
Corporate Purchasing Manager, 01/1987 to 01/1990
Ark-Ell SpringsCity, STATE,
  • Sourced new vendors for purchasing needs.
  • Obtained quotes from various suppliers to determine most cost-effective purchasing options.
  • Cultivated new vendor relationships using dynamic communication and negotiation skills.
  • Maintained appropriate inventory levels to meet personnel and corporate needs.
  • Determined recurring business needs and maintained necessary inventory levels.
  • FaciliClaired efficient purchasing and resource availability through monitoring and oversight of all company inventory.
  • Selected and negotiated contracts with supply vendors to obtain top-notch pricing on materials and items.
  • Negotiated contracts with outside providers to minimize costs to company and customers.
  • Tracked and approved procurement plans and inventory levels.
  • Led department meetings to build team cohesiveness and coordinate projects
Education and Training
BBA: Business, Expected in 05/1988 to University of Mississippi - Oxford, MS,

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Resume Overview

School Attended

  • University of Mississippi

Job Titles Held:

  • Vice President of Operations and Sales
  • Operation Manager
  • Corporate Purchasing Manager


  • BBA

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