Vice President Of Operations Strategic marketing-Business Development-Leadership Development
Ø Local Store Marketing strategies to increase sales and check averages at a local level
through social media as well as increasing returning guests
Ø Proven track record in managing a budget, and cost control to increase revenue and
profitability while implementing systems and tracking applications to increase user
Ø Goal Oriented management style that increases upper management accountability and
productivity while inspiring and motivating staff at all levels of an organization
Areas of Impact
Ø Business Development Ø Management selection
Ø Multi-unit management Ø Support and advising GM's
Ø Business revenue growth Ø Constant follow-up and
Ø Finance/ budgeting accountability
Ø P&L development Ø Detail oriented
Ø Operations management Ø Team building and retention
Ø Problem Solving
12/2015 to Current
Vice President of OperationsHopper's Management Inc － El Paso, TX
Overlooked Tilted Kilt Pub & Eatery, Carl's Jr.
Accountable for establishing a strategic
direction for the company, devising methods to improve business performance, and providing guidance to all
departments including Sales, Marketing, HR, IT, Accounting, Training, Hiring and Development.
Increased profit margin from -20% to +12% net profit.
for Tilted Kilt Pub & Eatery while
saving $45,000 a month in controllable costs totaling $270,000 in 6 months
Ø Direct reports consisted of 2 Regional Managers, 10 General Managers, and 15 Lead
Ø 10 stores currently open and operating with 3 more in early development stages to open
within 12 months
Ø Contact liaison for Corporate offices' of Tilted Kilt Pub & Eatery, Carl's Jr.
09/2011 to 12/2015
General Manager, DirectorTilted Kilt Pub & Eatery. Denver Co
Overlooked Tilted Kilt Pub & Eatery in both Downtown Denver and Denver Tech Center markets.
Manager selection, onboarding and development/coaching
Ø Consulted and advised construction development and Pub lay out for 3 pub openings
including Tech Center, Greeley and Colorado Springs.
Implemented training tools and programs to increase overall sales, individual server sales,
guest check averages
Ø Developed organizational systems for management travel paths and checklists to ensure
guest satisfaction, staff involvement/motivation and Health Department standards for the back
10/2009 to 01/2012
Lead Bartender, Bar Manager, General ManagerDenver, CO
Flare Bartender for Rehab (Hardrock Hotel), Wet Republic (MGM Grand) in Las Vegas.
01/2009 to 03/2011
Aerodynamic EngineeringUniversal Technical Institute (UTI) － Avondale, AZAerodynamic Engineering
BS: Mechanical Engineering Civil EngineeringColorado School Of Mines (PLTW) － COMechanical Engineering Civil Engineering Ø Personal Coaching from author and business professional Mark Theines. Author of
GAPOLOGY: How winning leaders close performance gaps.
Ø Created a training tool and program to increase Guest Check Averages that has now been
implemented nationally within the Tilted Kilt Pub & Eatery system.