Accomplished Leader with demonstrated ability to identify opportunity, develop solutions, implement change, and drive execution to deliver results. Outstanding record of driving customer success and near perfect account retention rate. With relentless desire to move forward, challenges are welcomed especially when potential can be unlimited.
Program and Team Development:
Member of the Executive Leadership team, responsible for creation and execution of the Client Services strategy. Client Services owns the revenue goal which is directly impacted by the success of our customers. Work closely with all other departments and ensure that the efforts of all tie together driving what is best for the business.
Led Client Services team focused on customer satisfaction and success through training and coaching customers
Led the team of Account Managers working with our employer side customers.
Acquisition of new employer side customers and retention and growth of those same customers.
Full cycle agency recruitment of professionals in the medical device industry. Business development of new employer clients and job orders, recruitment of candidates to fill jobs, and management of the interview and hiring process on the employer and candidate sides.
Scientific research in the field of Orthopedics focused on cartilage damage and repair.
Graduated with Honors in Cell Biology and Molecular Genetics
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Job Titles Held:
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