Motivated dynamic leader with 10+ years of entrepreneurial management experience seeking a management career with growth opportunities. 19+ years' of progressive experience working in a grocery specialty food store environment. Day-to-day management and supervision of store operations and employees to meet successfully achieve and exceed sales and margin goals. Sales and marketing leadership. Proficient in handling bookkeeping duties and leading marketing projects. Focused on customer service experience, outgoing sales ambassador. Purchasing and vendor management. In-depth knowledge of human resources functions with effective track record in hiring and of training staff appropriately to succeed in drive positive customer relations. Effective financial manager, proficient in budgeting, accounting, benefits and payroll. Knowledgeable in Understanding of health codes and food handling procedures keeping business up to code.
Microsoft Office Suite and Paychecks software.
Vice President / General Manager January 2005 to CurrentNew England Meat Market － Peabody, MA
Manage entire staff of over 20+ employees including cashiers, butchers and meat cutters.
Are butchers and meat cutters the same.
Direct and Supervise employees engaged in sales, food preparation, customer service, inventory-taking and cash receipt reconciliation.
reconciling cash receipts, or in performing services for customersDetermine staffing requirements and interview, hire and train new employees.
Plan and direct staffing schedules, training and performance reviews.
Review and approve timecards, vacation requests and all payroll-related items.
Design, evaluate and modify update benefits policies to ensure that programs are current, competitive, in compliance compliant with legal requirements and responsive to increase work/life balance for employees.
Research, support and implement process improvement initiatives.
implementation, and training of new processes, transition from older procedures.
Review Evaluate financial statements, sales/ and activity reports and other performance data to measure productivity and goal achievement and to determine identify areas needing requiring cost reduction/ and program improvement.
Direct and coordinate manage financial planning and budget activities to fund operations, maximize investments and increase efficiencies.
Determine goods and services to be sold, set prices and credit terms based on demand forecasts of customer demand, negotiate purchases with vendors.
Determine price schedules and discount rates.
Monitor businesses and agencies to ensure that they efficiently and effectively provide needed services while staying within budgetary limits.
Not sure what this means.
Locate Source vendors for of materials, equipment or and supplies, and interview them to determine product availability and terms of sales.
Perform sales floor work, such as greeting or assisting customers, stocking shelves, or taking inventory.
Cut, wrap, weigh, label and price cuts of meat.
Review sales activities to ensure that customers receive satisfactory service and quality goods.
Provide customer service, respond to customer inquiries, and resolve customer complaints.
Plan and prepare advertising and promotionsal material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies.
Media coordination Coordinate with the media to disseminate broadcast advertising, including develop, maintain and update social media ads.
Plan store layouts and design mmerchandise displays.
Prepare and process requisitions and purchase orders for supplies and equipment.
Monitor the Facility management to ensure that it store remains safe, secure and well-maintained meeting to meet all health standards and code requirements and self-imposed operating standards.
Oversee the maintenance and repair of machinery, store equipment and mechanical/electrical and mechanical systems.
Assistant Store Manager / Meat Cutter January 2000 to January 2005New England Meat Market － Peabody, MA
Assist Store Manager on day to day operations.
Manage part time grocers.
Answer customers' questions about merchandise and advise customers on merchandise selection.
Fulfill special orders by customers.
Negotiate with representatives from supply companies to determine order details.
Wrap, weigh, label and price cuts of meat.
Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.
Prepare and place meat cuts and products in display counter, so they will appear attractive and catch the shopper's eye.
Receive, inspect, and store meat upon delivery, to ensure meat quality.
January 1996 to January 2000New England Meat Market － Peabody, MA
Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.
Receive, open, unpack and issue sales floor merchandise.
Clean display cases, shelves, and aisles making sure store is up to code.
Stamp, attach, or change price tags on merchandise, referring to price list.
Bachelors of Science : 2005Salem State University － Salem, MA
B.S : Business Administration ManagementBusiness Administration Management