Well qualified and results oriented Area Manager with over 20 years of Retail Banking experience. Top performer with a track record of consistently meeting or exceeding targets. Comprehensive experience in operations, sales management, human resources and team motivation.
Responsible for leading and directing the sales, service and operations of 14 branches. Markets include upper affluent to lower economic locations.
Lead and direct the sales, service and operations of 18-50 branches. Established effective sales process and execution of consistent sales management practices.
Responsible for sales, service and operations for a staff of 24 associates with a primary focus on increasing deposits, mortgage and consumer loans while improving the overall service levels.
Accountable for hiring of all Retail Banking Positions for 300 branches. Managed a staff of 13 recruiters from San Diego to Sacramento.
Managed to day-to-day operations for 32 Banking Centers with average deposits of $40M. Consistently exceeded benchmarks while implementing roll out of extensive customer service focus.
Managed all aspects of sales, service, personnel and operations, including budgets, forecasting, training and business development.
Accountable for controlling losses, expenses, operations and procedures while effectively managing 40 employees.
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