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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Caring veterinary team member devoted to animal health and wellbeing, and ambitious student pursuing animal science Pre-Vet degree at Cal Poly Pomona. Eager to contribute developed knowledge in the veterinary technician role. Follow up on procedures by monitoring and documenting treatment responses, helping veterinary staff make accurate care decisions. Adaptable and driven with strong work ethic and motivation to thrive in team-based or individually motivated settings and willingness to learn and grow.

Skills
  • Leadership
  • Problem-solving
  • Powerpoint, Drive, Docs
  • Interpersonal skills
  • Strong Communication
  • Organizational and time management skills
  • Self-motivated and a team player
  • Positive attitude and able to interact in diverse groups
  • Bilingual
Experience
07/2021 to Current
Veterinary Technician/Receptionist King-Chavez Neighborhood Of Schools San Diego, CA,
  • Prepared and labeled medications and instructed client on administration.
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Performed physical examinations and recorded weight, temperature and other vitals.
  • Monitored vital signs during surgery and notified veterinarian of changes.
  • Operated anesthesia, oxygen and monitoring equipment.
  • Administered and monitored anesthesia for surgeries and operations.
  • Prepare blood-collecting equipment, draw blood, and safely store samples.
  • Build trust and minimize patient discomfort during procedures.
  • Partnered with IDEXX to analyze blood samples and diagnose conditions and diseases.
  • Follow infection-control and safety procedures in carrying out daily functions.
  • Prepared and reviewed records and consent forms.
  • Assisted with polishing, removing stains and other dental procedures.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Leveraged ultrasound and x-ray equipment for imaging and interpreted results.
  • Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
  • Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
  • Basic grooming for animals (Nail clipping, ear-cleaning)
  • Walked animals outside to avoid accidents in play areas or bedding.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Delivered excellent service to pet owners to drive repeat business.
  • Worked with clients to processes all financial transactions.
  • Processed financial transactions for clients.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits.
  • Maintained cleanliness of waiting area, treatment areas, operating rooms, and front desk to maintain clinic.
  • Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services.
  • Entered patient information into system, including insurance, demographics and health history.
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Checked patients in and out for appointments and collected co-payments.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Protected patients by observing strict HIPAA guidelines.
  • Took messages from patients and promptly relayed to appropriate staff.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
  • Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
  • Straightened up waiting room to maintain neat and organized space.
  • Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
  • Informed patients of financial responsibilities prior to rendering services.
  • Handled correspondence, managed files and performed other clerical duties for office staff.
  • Gathered, transcribed and typed medical information into charts.
  • Compiled physical and digital documents, charts and reports.
  • Followed infection control procedures to protect patients and staff in waiting area.
  • Handled office supply ordering, including ink cartridges, toner and paper
  • Organized operating room ahead of procedures and assisted veterinarians during surgeries.
  • Administered immunizations, blood plasma and other medications to animals as prescribed by veterinarians.
  • Helped veterinarian with wide variety of surgical procedures, including neutering, tooth removal and casting broken bones.
  • Assisted veterinarians in examining animals.
  • Documented and tracked treatment activities.
  • Operated diagnostic equipment such as radiographic equipment.
  • Stocked treatment rooms with appropriate supplies, scheduled appointments, answered phones and processed customer payments to boost office efficiency.
  • Monitored animals' recovering from surgery and notified veterinarians of behavioral changes.
  • Laid out surgical equipment and passed instruments and materials to veterinarian during surgical procedures.
  • Administered vaccines to animals and delivered blood and lab results.
  • Educated clients and public on animal health, treatment protocols and general procedures.
  • Explained disease and condition diagnoses, prognoses and treatment options to pet and animal owners to provide information for decision-making concerning care.
06/2017 to 04/2021
Veterinary Assistant (volunteer) AAA Animal Hospital City, STATE,
  • Backed up receptionists with routine care such as checking in animals.
  • Supported veterinarians and technicians in carrying out procedures.
  • Prevented harm to pets or staff by carefully restraining animals.
  • Improved overall pet health by educating clients about wellness plans and preventive care.
  • Assisted with keeping pets safe by consistently following optimal processes.
  • Cleaned treatment areas, examination rooms, and laboratories every hour.
  • Created positive, professional relationships with animals, owners, and staff
  • Prepared patients for radiographs, surgeries, and comfort care.
  • Communicated with clients regarding pet diagnosis, treatment plans, preventive health care, and nutritional needs.
  • Provided high-quality veterinary medicine to all sick and injured animals, aligned with professional standards of care.
  • Practiced in accordance with state requirements and principles of veterinary medical ethics.
  • Maintained updated knowledge of emerging innovations and changes in veterinary medicine.
  • Built rapport with clients by gathering information and listening to concerns.
08/2018 to 03/2020
Tutor Fern Drive Elementary City, STATE,
  • Suggested new learning resources to increase student interest and retention.
  • Diversified teaching styles to meet each student's learning style.
  • Liaised between students and instructors to identify challenges and determine areas of academic focus.
  • Worked with students of all ages, offering tutoring assistance in variety of subjects.
  • Listened to student and parental concerns regarding subject matter and created individualized tutoring plans.
  • Collaborated with teachers to develop supportive learning plans.
  • Brought struggling students up to grade-level performance.
  • Boosted students’ understanding of math and English by reviewing class work, assisting with homework, and asking additional questions.
  • Applied specific learning strategies to assist students struggling with concepts.
  • Promoted development of critical thinking skills and effective study habits.
  • Taught students how to study more effectively and take better notes.
  • Reviewed class material with students by discussing text, working solutions to problems, and reviewing worksheets.
  • Optimized tutoring strategies based on current approaches, technology options and individual student needs.
  • Improved student test-taking by practicing required materials and managing expectations.
  • Provided feedback to students using positive reinforcement techniques to encourage, motivate, and build confidence in students.
  • Enhanced academic performance with homework support and speed drills.
08/2016 to 05/2017
Library Volunteer Fullerton Public Library City, STATE,
  • Returned discarded materials promptly to stacks in correct locations.
  • Greeted patrons and assisted each with finding desired forms of media.
  • Answered patron questions in-person or by phone regarding library services, hours and available workshops.
  • Helped keep facility clean and well-organized for patrons.
  • Maintained orderly and updated stacks
  • Encouraged patrons to support library in new ways such as attending special events or making donations.
  • Checked incoming and outgoing books for damage to note in system.
  • Organized library materials and reshelved books.
  • Directed library patrons to specific areas to locate requested books and periodicals.
  • Sorted library books and materials, reshelving items to support efficient circulation.
  • Assisted library patrons in finding library materials, including books and periodicals.
  • Supported librarians in maintaining library collections of books, periodicals, magazines, and newspapers.
to
Pre Vet Club Cal Poly Pomona , ,
Education and Training
Expected in 05/2021
High School Diploma:
Sunny Hills High School - Fullerton, CA
GPA:
Expected in 06/2025
Bachelor of Science: Animal Science
California Polytechnic State University-Pomona - Pomona, CA,
GPA:

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Resume Overview

School Attended

  • Sunny Hills High School
  • California Polytechnic State University-Pomona

Job Titles Held:

  • Veterinary Technician/Receptionist
  • Veterinary Assistant (volunteer)
  • Tutor
  • Library Volunteer
  • Pre Vet Club

Degrees

  • High School Diploma
  • Bachelor of Science

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