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VAWD Project Manager Resume Example

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VAWD PROJECT MANAGER
Professional Summary

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Ability to predict project duration, meeting productivity and schedule milestones. Mentoring, training and empowering the team to excel in its performance.

Work History
National Association of Boards of Pharmacy - VAWD Project ManagerMount Prospect, IL05/2018 - 03/2020
  • Identifying issues or concerns and designing/implementing process enhancements as appropriate.
  • Analyzing data from Site Survey, complex business models, organizational structure, vendors, and customers for compliance.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Developed and initiated projects, including managing costs, schedule, and performance.
  • Drove team success through shared vision and recognition of quality performance.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Provided management for at least 70+ facilities, internal personnel, contractors and vendors.
  • Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Managed all phases of more than 70 project from procurement to commission.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
ScriptsRx Pharmarcy - Account Manager/Project analyst/ Senior Certified Pharmacy TechnicianChicago, IL07/2017 - 05/2019
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Implemented vaccine awareness campaign that increased immunization-based revenue and enhanced community health education by 95%.
  • Resolved and supervised non-routine issues like third party billing, computer system and customer service issues.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Elevated account management by predicting potential competitive threats and outlining proactive solutions.
  • Educated clients on new product and updated account information to maintain high standards of client service.
  • Performed timely and cost-effective project management.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Maximized business potential by providing excellent customer service and ensuring client retention 95%.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
  • Managed 55 accounts by reviewing and mitigating discrepancies and collaborating with account holders.
Cvs/Caremark - Pharmacy Certified Technician/ Account ManagerMount Prospet, IL10/2013 - 02/2017
  • Analyzed and updated sensitive patient and client information.
  • Used consultative sales approach to understand and meet customer needs.
  • Performed timely and cost-effective project management.
  • Proactively managed client correspondence and recorded all tracking and communications.
  • Maximized business potential by providing excellent customer service and ensuring client retention.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • www.linkedin.com/in/jihan-omar-2020
Skills
  • Deep knowledge of federal and state pharmaceutical laws (DSCSA)
  • Skilled in SalesForce
  • Proven success as team leader, stream liner, and communicator
  • Ability to multi-task, handle diverse situations and use critical thinking abilities to problem solve
  • Excellent Communication, Organizational and Management Skills
  • Proven back-up and support to CEO positions
  • Multi- lingual (English, Somali, Arabic, German)
Education
05/2017Loyola University ChicagoChicagoBachelor of Science: Anthropology
Certifications

Project Manager Course by PMI

Sigma Yellow Belt Certified by Management and Strategy Institute

Developing & Managing Volunteers Certified by FEMA IS-00244.b

Pharmacy Technician Certification #: 530107010139056

Illinois Pharmacy Technician License #: 049220860

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Resume Overview

Companies Worked For:

  • National Association of Boards of Pharmacy
  • ScriptsRx Pharmarcy
  • Cvs/Caremark

School Attended

  • Loyola University Chicago

Job Titles Held:

  • VAWD Project Manager
  • Account Manager/Project analyst/ Senior Certified Pharmacy Technician
  • Pharmacy Certified Technician/ Account Manager

Degrees

  • Bachelor of Science : Anthropology

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