Project engineer with great product knowledge and technical expertise. Ability to manage people and projects through influence to get results in quickly changing environments. Looking to leverage interpersonal skills with engineering background in a more customer facing role.
Management through influence
07/2012 to Current
VAVE EngineerIngersoll Rand - Trane Commercial – Lexington, KY
Lead implementation engineer on $5 million Direct Drive Plenum Fan redesign project for Performance Climate Changer Air Handler. Managed design teams, participated in brainstorming events, and worked with product management to determine customer requirements.
Project manager for $2 million worth of material and TLME projects. Created project schedules, business cases, and resource plans to present to management. Also mentored $1 million worth of peer projects. Met daily with coworkers to review project deliverables and advise on future actions.
Participated in numerous customer facing activities. Completed the TOPSS Appraiser Selection Course. Visited Hartford CT and Lexington KY job sites during field install. Gave factory tours during Keeneland to sales offices and external customers.
Developed and managed warranty returns process for new products. Coordinated with the test lab for warehousing and logistics. Collected customer feedback to generate fixes and requirements on future products.
Participated in customer satisfaction improvement event as engineering expert. Worked with cross functional team to address literature, online portal, and installation process faults. Increased subscription rate for Nexia Connected Home services.
Partnered with University of Texas local campus on energy efficient home project. Setup Nexia Connected Home system and demonstrated effectiveness for faculty, students, and contractors.
07/2011 to 07/2013
Accelerated Development Program ParticipantIngersoll Rand – Tyler, TX and Lexington, KY
Attended multiple symposiums for business development. Completed courses and workshops for conflict resolution, corporate finances, lean manufacturing, managerial techniques, behavioral analysis, presentation skills.
Completed IRU Group Management courses aimed at developing leadership techniques and workplace skills.
Bachelor of Science: Mechanical Engineering Purdue University - West Lafayette, IN