Van Driver Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

  • Knowledge of state roads and highways
  • Logistics knowledge
  • Map reading and navigation skills
  • Freight expertise
  • Safety and compliance
  • Safe driver training
  • Vehicle inspections
  • Commercial driving expertise
  • Equipment monitoring
  • Human resources administration
  • Tool repair and maintenance
  • Customer assistance
  • Data review
  • Investigative research
Work History
04/2008 to 05/2015
Van Driver Hallcon Marysville, CA,

Transported train crews in rail yard to assist them in putting together and inspecting trains.

Kept accurate records of time spent with each crew.

Performed safety check on vehicle and advised service department of any necessary repairs or maintenance needs.

09/1986 to 08/2002
Transit Bus Operator Escambia County Florida, FL,
  • Transported passengers safely between destinations while following prescribed routes.
  • Performed all bus driving duties and passenger interaction with professionalism.
  • Adhered to all scheduled routes to ensure timely drop-offs and pick-ups at all locations.
  • Provided passenger assistance including collecting fares and offering schedule and route information.
  • Followed maps and GPS software to adhere to routes or navigate high-traffic areas and times.
  • Maintained safe and timely route completions.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Assisted passengers with difficulties or disabilities to board and exit bus.
  • Obeyed all local and DOT traffic rules and regulations.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
  • Determined and recommended methods to address improvement opportunities.
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele.
  • Supported marketing programs and campaigns with content and messaging to drive demand.
  • Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
  • Worked with disabled customers to understand requirements and provide exceptional service.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
12/1986 to 10/1994
Intelligence Analyst Cgi Group Inc. Austin, TX,
01/1974 to 09/1985
Assistant Manager Bed Bath & Beyond Mooresville, NC,
  • Monitored employee performance and developed improvement plans.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Increased sales revenues by promoting complementary products and educating customers about store promotions.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Established and optimized schedules to keep coverage and service in line with expected demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Implemented rewards program, bolstering customer retention
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Supervised up to ten employees and provided feedback on performance.
  • Provided current employees options for additional training opportunities.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Assessed workloads to meet seasonal fluctuation needs.
  • Assisted Manager in interview process of prospective employees and provided feedback.
  • Welcomed new employees, including training, mentoring and new hire documentation.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Handled customer service by dealing with complaints and answering customer questions.
  • Planned and prepared workflow schedules, delegating tasks for 10 member team.
Expected in 1987
Associate of Science: Criminal Justice
Lane Community College - Eugene, OR
  • Documented and resolved impairment which led to discharge of dangerous driver.
  • Supervised team of 10 staff members.
  • Supervised many junior enlisted personnel.
  • Prepared and presented intelligence briefing for staff officers.

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Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Lane Community College
Job Titles Held:
  • Van Driver
  • Transit Bus Operator
  • Intelligence Analyst
  • Assistant Manager
  • Associate of Science