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Valet Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Education
Expected in 05/2018 Diploma | Lake Minneola High School, Minneola, FL GPA:
Professional Summary

A goal-oriented gal who dedicates herself to high levels of customer satisfaction and meeting aggressive business goals. An active and dependable young woman with specialized knowledge in resident care, customer satisfaction and problem-solving abilities in high pressure.

Skills
  • Conflict Resolution
  • Guest Services
  • Unloading Cargo
  • Vehicle Inspection
  • Safety Training
  • Cash Register Operation
  • Transportation accomodations
  • Guest flow management
  • Local directions
  • Travel accommodations
  • Guest flow
  • Point-of-sale system operation
  • Valet assistance
  • Communications
  • Customer service
  • Organization
  • First Aid/CPR
  • Problem resolution
  • Project organization
  • POS system operations
  • Customer Complaint Resolution
Work History
05/2020 to Current Valet Belmond Ltd | Santa Barbara, CA,
  • Organized guest keys in systematic order for timely acquisition and delivery of vehicle.
  • Filed and ordered guest paperwork and transaction details to support bookkeeping and business operations.
  • Drove vehicles of different make, style and price points both to and from desired destination.
  • Maintained knowledge of destination and answered customer questions within scope of understanding.
  • Opened doors and transported luggage for customers with care and efficiency.
  • Notified front desk manager of any guest issues in need of additional attention.
  • Greeted arriving guests and assisted with luggage, sports equipment and pets.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Retrieved guest vehicle quickly to avoid long waits and maximize customer satisfaction.
  • Resolved customer issues and complaints expeditiously to meet customer service quality standards.
  • Maintained clean and organized valet booth to showcase pleasant environment for guests and encourage consistent traffic flow.
  • Maintained and secured revenue during shift to avoid theft or shortage.
  • Greeted and welcomed guests to nurture relationships and grow successful business.
  • Addressed navigation questions and provided directions to help guests reach destinations quickly.
  • Parked customer vehicle in secure lot area to minimize theft and damage.
  • Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Counted cash in register drawer at beginning and end of shift.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Used POS system to enter orders, process payments, and issue receipts.
05/2020 to Current Host Ruby Sunshine | Baton Rouge, LA,
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Informed servers of newly seated parties for speedy service.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
08/2019 to 04/2020 Resident Care Partner Memorial Hermann | Houston, TX,
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Transported patients between rooms and appointments or testing locations.
  • Monitored progress and documented any patient health status changes, keeping healthcare team updated.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Performed basic household chores, including washing floors, washing dishes, vacuuming, garbage disposal and dusting.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Assisted disabled clients in any way necessary to facilitate independence and well-being.
  • Ensured safety and well-being of each patient in alignment with care plan.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
11/2017 to 11/2018 Deli Clerk Broulim's Super Market Inc. | Driggs, ID,
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Created appealing food arrangements for party trays and specialized orders.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Greeted customers at deli counter to fulfill requests and answer questions.
Certifications
  • First Aid/CPR Certified
  • Medication Technician

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86Good

Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Lake Minneola High School
Job Titles Held:
  • Valet
  • Host
  • Resident Care Partner
  • Deli Clerk
Degrees
  • Diploma

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