Honorably discharged from the United States Army in 1982 and the National Guards in 1990.
Highly skilled as an auto technician, CDL and tow truck driver, and maintenance worker under strict hospital guidelines.
Contributed to Naval Hospital's 4-star customer satisfaction rating through exceptional guest service.
Provided direction, security and safety precautions to everyone entering the building
Strong attention to detail regarding needs of consumers
Patrolled the facility as a visible presence for assistance as well as a deterrent to rule infractions
Responded quickly to medical emergencies, bomb threats and fire alarms
Followed checklists to verify that all important parts were examined.
Serviced air conditioning, heating, engine-cooling and electrical systems.
Examined vehicles to determine the extent of damage or malfunctions.
Specialized in servicing brakes and fuel systems.
Communicated with customers regarding vehicle issues and potential repairs.
Rebuilt and repaired engines.
Removed and replaced tires, shocks, struts and brakes.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes
Processed documents neatly and efficiently for each case
Obtained and maintained proper delivery authorization and pickup documentation
Conducted daily DOT pre-trip inspections according to a set checklist.
Retained valid proof of insurance and registration in vehicle at all times
Loaded and unloaded trailers with mechanical freight handling equipment.
Submitted reports on the condition of the truck at the end of each trip.
Hooked and unhooked trailers from the tractor and converter dollies.
Swept and damp-mopped private stairways and hallways.
Dusted ceiling air conditioning diffusers and ventilation systems.
Emptied and cleaned all waste receptacles.
Cleaned and returned vacant rooms to occupant-ready status.
Swept and vacuumed floors, hallways and stairwells.
Kept utility sink rooms in clean, neat and orderly condition.
Operated incinerators and trash compactors to dispose of garbage.Stripped floors using electrical cleaning equipment.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions.
Spot cleaned carpets using industrial carpet cleaner.
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