used retail resume example with 10+ years of experience

(555) XXX-1000,
, , 100 Montgomery St. 10th Floor

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.


I'm able to complete tasks in a timely mane

  • Conflict resolution
  • Active listening
  • Maintenance & Repair
  • Team building
  • Troubleshooting
  • Organizational skills
Education and Training
Sparks High School Sparks, NV Expected in 06/2000 High School Diploma : - GPA :
Butler Technical Group - Used Retail
Danbury, CT, 02/2010 - 08/2013
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Increased customer service feedback scores by delivering outstanding service to customers daily.
  • Offered friendly greetings and assistance to incoming customers.
  • Established good customer relations and excellent service to build and retain loyal customers.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Employed strong relationship-building skills and consistent follow-through in every aspect of work to improve customer satisfaction.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
Evraz, Inc. - Upholsterer
Colorado Springs, CO, 08/2005 - 02/2011
  • Followed instructions when measuring, cutting and sewing materials.
  • Worked on special projects such as reupholstering.
  • Stretched fabric and webbing using tools and neatly tacked pieces.
  • Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
  • Processed written and verbal instructions, prints and work orders.
  • Inserted and positioned materials and clamped, spliced and fitted parts using hand and power tools.
  • Added materials and built up cardboard to pad seats and arms.
  • Determined materials, tools and equipment needed for product order fulfillment.
  • Worked with more than [Number] different designs.
  • Completed quality records, scrap reports and machine logs in database.
  • Designed upholstery layout patterns and cutting plans based on sketches, customer descriptions or blueprints.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bill Pearce Courtesy Honda - Mechanic
City, STATE, 03/2003 - 09/2005
  • Executed preventive and corrective maintenance on work trucks and other vehicles.
  • Monitored shop equipment to maintain safe working condition.
  • Attended safety and training meetings to learn techniques to avoid injuries and mishaps.
  • Maintained garage safety protocols to meet regulatory and company expectations.
  • Connected electrical wiring to control panels and electric motors.
  • Interpreted drawings and schematics to pinpoint sources of mechanical issues.
  • Assisted drivers by safely directing vehicle backward to position correctly.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Used diagnostics and troubleshooting tools to identify failures and equipment issues.
  • Conducted test drives before and after repair services.
  • Reviewed brakes and assessed whether pads needed replacement, discs should be turned or other service requirements.
  • Completed standard inspections to assess wear and damage to vehicles.
  • Removed old oil, replace filters and added correct amount of new [Type] oil.
  • Performed customer work and warranty repairs in compliance with manufacturer standards.
  • Examined all critical vehicle systems and parts to determine appropriate repairs and costs.
  • Troubleshot faults and devised successful solutions for [Type] issues.
  • Used technical manuals and repair documentation to plan and implement high-quality corrections to various owner issues.
  • Evaluated vehicle schematics to assess required parts and order accordingly.
  • Trained and guided employees on correct methods for performing different repairs and maintenance services.
  • Tracked mechanical and repair problems and discussed solutions with shop leadership.
  • Performed routine and reparative maintenance for company freight and trucks.
  • Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
  • Communicated advanced mechanical information to non-mechanical people in easy-to-understand terms.
  • Documented labor time and materials used in company software programs.
  • Completed simple and advanced repairs according to specifications for systems such as brakes, exhaust and electrical.
  • Assessed vehicle symptoms and malfunctions to support troubleshooting and diagnoses.
  • Monitored shop safety and promoted adherence to required OSHA protocols.
  • Helped customers achieve even wear on tires with timely rotation and balancing.
  • Performed computerized alignments of diverse vehicles.
  • Detected combustible gas and refrigerant leaks using special instruments.
  • Assessed tread depth and discussed safety levels with customers.
  • Collaborated with [Job title] to delegate repair duties and maintain customer satisfaction.
  • Learned all aspects of [System] and [System] to complete repairs according to up-to-date specifications and standards.

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Resume Overview

School Attended

  • Sparks High School

Job Titles Held:

  • Used Retail
  • Upholsterer
  • Mechanic


  • High School Diploma

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