A highly experienced Used Car and Operations Manager who has demonstrated the ability to be focused on maintaining profit growth and lead supporting staff to new levels of success ..Unique ability at seeing and capitalizing on changing market trends within the used vehicle fields. I spend a great deal of time researching the markets and then reacting accordingly.
Strong technical and business qualifications with an impressive record of many years of hands-on experience in almost every aspect of a now Internet dependent used vehicle sales operation.
My past successes have always depended on strong management decisions and a support staff throughly trained in strategic planning and growth development. I have a proven ability to successfully analyze an operations critical business requirements, identify and correct deficiencies and create new potential opportunities and develop innovative and cost- effective solutions for enhancing competitiveness and increasing revenues.
I tend to be a hands on manager who leads by example and gives supporting staff the best possible chance of success.
Beginning with myself I am strong believer in a the team concept and have no problem jumping in and helping or doing whatever is needed within the entire dealership regardless of what department needs the help.
Over the years I have built many lasting helpful relationships within the Cleveland area auto dealerships as well as the Auto Auctions. These relationships have proved very valuable many times.
Please feel free in contacting Phillip Axelrod at: 216-272-3514
1. Accurate Appraisals
2. Accurate Recon Estimates
3 Inventory Management
4 Teaching CSI Skills
5 Retail Sales Training
6 Effective Hiring Tactics
7 Effective Product Display
8 Turn and Earn Tactics
9 Effective F&I Trainer
10 Online Placement Specialist
11 Loss Prevention Specialist
12 Maximizing of Gross
13.Motivative Sales Meetings
14.Innovative Inventory Buyer
15.Can do Attitude
17 Reynolds & Reynolds
19 Quick Books
20 Color Point
21 Word Perfect
22 Dealer Track
23 Manheim Online
24 Adesa Online
25 Akron Auto Auction
26 Columbus Fair Auction
28 Pic Uploading Sites
Implemented processes and training practices that resulted in an overall sales and aftermarket increases year after year. Dramatically Increased inventory retail turn rates by implementing retail wholesale programs which reduced wholesale losses by 90%. Also implemented pre-acquisition cost to market analysis as well as exit strategies on every pre-owned vehicle.
Once established within Chrysler's Certified Pre Owned program we maintained Certified sales consistently in top Ten for the Great Lakes region.
Established and oversaw a In House "Buy Here Pay Here" operation. This department although small generated big numbers in profits and many additional benefits over the years including many referrals and a additional outlet for used vehicles. Delinquencies
never exceeded 0.5%
The Dealerships Website and affiliate Sales sites were always my main concern. I generated 80% to 90% of our sales through these venues by consistently monitoring accuracy and market pricing making sure our vehicles stayed competitive within our market.
My Primary focus was always on the used car operation and on line advertising. I Worked closely with the service department reviewing all reconditioning expenses and alternatives available.
I am Well versed in Auto Auction Policies, Auction procedures, locations and personnel. Highly experienced closer and at finding a way to make the deal.
Always on guard for breaches in ethical and civil laws. I know and adhere to the Consumers Sales Practices laws. Always have excellent work ethic and do what is expected of me and much more.
Purchase used vehicles by attending Auctions, Auction on Line sites. Direct from Dealers, Online Ads and classifieds. Re Sell Vehicles at Auctions, Dealerships and Used Car Lots. This position allowed me the time needed for family so that my wife could finish her Masters Degree in Nursing. With that now accomplished, my preference would be something more stable and structured. within a Dealership.
Began as Special Finance Manager ended as Used Car Manager as well as overseeing front end. Average used car sales of 65-80 units per month and a $2800.00 PU Gross average. Avg total Inventory exceeded $1.5 Million monthly with a primary focus on Certified Pre Owned vehicles. Implemented many trend changing innovative strategies in Used Vehicle Sales, hiring, and advertising.
My direct supervisor and Reference is Phillip Axelrod (216-272-3514)
I held many positions within the Bob Morris organization including, Sales, Assit Fin Mgr, Fin Mgr, Spec Fin Mgr, Assit Used Car Mgr, Used Car Mgr, Buyer, Call Ctr Director with finally ending up as a Finance Manager of Victory Chevrolet New Car Store. When Spitzer purchased the New car store I was asked by Bob Morris and Jeff Hooker if I would consider joining them at the "Big Lot" used vehicle store as the Finance Manager. Shortly there after store location was sold to Rite Aid and closed. (should of know better)
My direct Supervisor was Jeff Hooker
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