Goal-driven Systems Support Specialist skilled at analyzing and solving routine and complex problems. Detail-oriented and systematic professional successful at developing innovative solutions to diverse issues.
Intelligent and systematic Data Research Associate with 10-year record of accomplishment as data reviewer, record-keeper and project coordinator. Hardworking and resourceful team player proficient in computer skills and experience in government contracting. History of going above and beyond to achieve notable results.
Seasoned IT Support Technician well-versed in supporting users and troubleshooting problems. Bringing a remarkable understanding of Software operations and resilient nature focused on finding root causes and making permanent improvements.a
Experienced in consulting with customers and other stakeholders to gather requirements, define scopes and set project plans. Capable of managing complex, high-visibility technical projects. Effective at technical support, inventory management and customer relationship development.
Implemented marketing strategies For Fort Lee Environmental Management Division (EMD) intranet SharePoint and public website which resulted in new growth of military and civilian online users.
Reviewed, edited, and formatted documents to keep staff informed on environmental policies, procedures, regulations, and events. Kept EMD files and website current.
Responsible for design and content of prominent EMD website.
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