Participated in all aspects of contact center services. Provided Information and Referral services relating to Autism Spectrum Disorders by phone , email and in person.
Provided support and information across the lifespan for families and individuals on the spectrum relating to education, development, services and support from all levels of the community.
Assisted individuals, families, professionals, government officials, educators, and individuals on the spectrum in obtaining information about local, regional services for individuals and groups.
Help local Autism Society Chapter develop and implement call centers at the local level.
Participated in the continued outreach and management of Autism Source. The largest national database of services, programs and organization relating to and serving families with members on the spectrum and individuals on the spectrum.
Responsible for ongoing validation of information contained in Autism Source. Autism Source resources increase from 5,000 entries to 25,000 in a three year span.
Maintained inquiry database statistacal information to identify contact center priority and services ongoing development to coordinate information development and materials most needed to serve the community.
Participated in two Autism conferences with a variety of roles and responsibilities relating to event planning and coordination.
Provided training for local awareness education for interacting with individuals on the spectrum.
Responsible development and tabulation of individual seminar and overall conference Evaluations.
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