Unum FMLA Resume Example Company Name

UNUM FMLA

Professional Summary

Systematic advance support with advanced skills in records management. Capable of handling incoming records, file transfers and destruction orders. Analytical and critical thinker with excellent judgment and expertise in Navilink.

Reliable and enthusiastic Leave support offering years of experience in efficient front desk management. Adept at prioritizing tasks, maintaining organization and optimizing workflow.

Accustomed to balancing high-volume inquiries with administrative needs for member staff.

Polished support with years of experience assisting with coordination tasks. Committed to tracking program information, creating various reports. Flexible collaborator when shifting between helping different colleagues.

Work History

Company Name. City, StateUnum FMLA | 11/2019 - Current

Exceeds working and resolving problems with peers
Signed off on the following activities: RL, RU, VERTW, VD, VST, FAX FAILED, CLOSE, CONFIRM RTW
Processed Takeover :EN
Costco Takeover
Costco Gap Files
Mentored Ls Class
Met and exceeded daily production
Delivered top-notch administrative support to office staff, promoting excellence in office operations
Created and updated Leave information and digital files to maintain current, accurate and compliant documentation
Created and updated physical records and assisted with the leave process to maintain current, accurate and compliant documentation
Offered office-wide NaviLink and other software support and training, including troubleshooting issues and optimizing usage
Created system for organizing documents within computer database to simplify locating essential documents
Prepared and distributed team-based communications to foster collaboration and enhance team morale and results
Provided support with incoming assignments and tasks efficiently to ensure daily projections are met
Composed internal activities and external correspondence for senior management and reviewed all documentation to eliminate errors
Conducted thorough research and utilizing critical thinking skills while using diverse resources to assist professional staff with routine and special project tasks
Sorted, opened and completed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Resolved ambiguous issues quickly by applying Critical thinking skills and analytical skills, effectively reducing backlogged activities
Inputted essential data into NaviLink system and updated customer contacts, ensuring Leave information is updated and accurate
Effectively interacted with Costco assisting with Takeover process in which was completed with accuracy and in a timely manner

Company Name. City, StateReception Supervisor | 03/2012 - 08/2019

Provided clerical support to 50/60 company employees by copying, faxing and filing documents
Strategically distributed administrative tasks amongst Harvest staff and provided guidance to promote performance
Entered Schedule, inventory, and load data using excel and work, following procedures to keep information private
Drafted professional memos, letters and marketing copy to support business objectives and growth
Monitored usage of Produce supplies and contacted vendors to place new orders for replenishment
Handled client correspondence and tracked records to foster office efficiency
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Organized and readied weekly inventory reports compiled from usage and inventory data for submission to Management
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels

Company Name. City, StateStore Manager | 08/2016 - 01/2018

Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability
Assessed financial statements and weekly reports to evaluate inventory performance, develop targeted improvements and implement changes resulting in Lower produce usage
Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service
Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries
Received superior customer service satisfaction scores for 4 consecutive quarters
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
Increased sales by $2,000 weekly by establishing goals, overseeing performance and enforcing expectations
Led company to successful product launch and growth by developing initial product roadmap and go-to-market strategy
Held weekly meetings with shift leaders to identify techniques to overcome sales obstacles
Reduced corporate risk by managing shrink processes and controlling inventory levels
Supported regulatory compliance by overseeing all audits to verify protocol adherance
Supported regulatory compliance by overseeing all audits to verify protocol adherence.maximize customer satisfaction

Skills

Strong interpersonal skills and customer
relationship skills
Strong business communication skills
Knowledge of Windows; general keyboard and
computer skills (Word, Excel, Access)
Decision making and analytical skills
Attention to detail and organizational skill Documentation and control

Exemplary work ethic
Teamwork and contribution
Quick response to directions
Positive and engaging demeanor

Education

Georgia Northwestern Technical CollegeCity, State08/2019GED

Resume Overview

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Unum FMLA Resume Example

Resume Score: 80%

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