Human Resource Professional with 11-year background in employee management, hiring, training and benefits. Highly detail-oriented and organized.
Experienced Human Resources Professional with strong leadership and relationship-building skills.
Motivated Educational Administrator with extensive knowledge of the education system and educational testing standards. Exceptional communicator with advanced problem-solving skills.
Core Qualifications
Training and development
Exceptional interpersonal skills
OSHA inspections
Strong work ethic
Leadership/communication skills
Strategic planning
Project management
Operations management
Achievements
Commitment to Excellence Awards
Caring Heart Awards
Professional Experience
05/2010 to Current
University ProfessorRasmussen College － Maitland, Florida
Teach assigned courses based upon the syllabus and the posted faculty expectations
Assist in providing academic and professional guidance for students
Establish and maintain a professional working environment with students
Maintain awareness of course programs, relationships between programs, and College policies and procedures
Provide feedback related to specific courses and program sequencing.
Coordinate assistance with campus resources on behalf of students who need with course assignments or concepts
06/2008 to Current
Healthcare Administrative DirectorOrlando Center for Women's Health － Orlando, Florida
Oversee and manage daily administrative operations to enhance and support a cohesive and efficient office environment
Operate high-volume phone system and maintain daily direct and indirect client relations operations
Primary point of contact for patients, handling high volume phone system and scheduling appointments
Conduct opening to multiple office locations including scheduling, creating, maintaining and updating charts
Create, maintain, and charge patient accounts Maintain the smooth flow of communication between patient, provider, and clinical staff
Schedule patients, special procedures, surgeries, and specialist appointments.
09/2003 to 03/2005
Benefits RepresentativeOrlando Regional Healthcare Human Resources － Orlando, Florida
Resolved employee concerns, in a timely manner, by thoroughly researching and investigating the issue and reporting back the finding to the employee.
Provided a summary overview of the eligible benefit offerings to newly employed team members.
Ensured all benefit plan documents, summary plan descriptions, booklets and information brochures were accurate and current for dissemination.
Accounted for new hires, termination and retro adjustments for premium notices and any retro adjustments for benefit calculations.
08/1999 to 09/2003
Human Resource AssistantRollins College Human Resources － Winter Park, Florida
Maintained personnel files, records and other documentation for academic, part-time, and student employees
Performed primary responsibility for telephone and walk-up inquiries regarding employment opportunities, benefits and procedural information
Prepared and compiled a variety of reports, surveys, records and files
Entered and updated personnel related data into the computer system Special Training Completed Physical Therapy Modalities and Rehabilitative Exercises.
Education and Training
May 2003
Bachelor of Arts: BiologyRollins College － Winter Park, Florida
June 2008
Doctor of ChiropracticPalmer College of Chiropractic, Florida Campus － Orange, Florida
Community Involvement
Volunteer, Palmer College Clinic Abroad Program, February 2008-March 2008
Volunteer, Habitat for Humanity, 2005-Present
Volunteer, Arnold Palmer Hospital, March 2002-February 2004
Affiliations
Palmer College of Chiropractic Alumni Association Member (PCCAAM), June 2008-Present
Florida Chiropractic Association Member (FCA), August 2005-Present Florida Chiropractic Society Member (FCS), August 2005-Present
Rollins College Alumni Association Member (RCAAM), May 2003-Present
