Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Recommended and helped customers select merchandise based on their needs.Confirmed that appropriate changes were made to resolve customers' problems.Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Negotiated contracts with outside providers to minimize costs to the company and customers.Prevented sale losses using awareness, attention to detail and integrity. Booked flights, hotels, cruises, and dynamic packages for American Express cardholders.
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Carefully monitored children's play activities.
Maintained daily records of activities, behaviors, meals and naps.
Made sure each toddler or infant was given the attention they needed.
Nail Technician training
Coursework in Marketing and Communications
Coursework in Business and Management
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