Unit Secretary Resume Example
Driven professional with 10 + years hands-on experience in fast-paced hospital environments. Open and disciplined communicator with analytical and adaptable approach.
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- Unit Secretary
- Children's Hospital Of The King's Daughters
- Hampton , VA
- October 2009 to January 2015
• Developed training protocols for new unit secretaries.
• Welcomed and directed patients and visitors anticipating needs.
• Provided information for patient admissions and discharges to foster timely processing.
• Pick up discharged patient charts from units.
• Organized paperwork such as charts and reports for office and patient needs.
• Ordered and distributed nursing unit stock and supplies.
• Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
• Monitored and managed patient census for a high volume 24-hour outpatient nursing unit.
• Maintained current and accurate medical records.
• Executed clerical tasks and assisted with all unit duties as directedManaged medical supply inventory, insurance records, patient charts and company files using online tracking system
- Billing Specialist I
- Amerisourcebergen Corporation - Corporate
- Kearny , NJ
- January 2015 to September 2016
- Proficiently handled claims follow-up and denials for hospital and professional billing
- Verified final claim submissions by comparing account charges with documentation
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management
- Verified accuracy and integrity of motor vehicle and workers' compensation claims through careful research and analysis
- Reviewed medical records to meet insurance company requirements
- Filed and submitted insurance claims
- Documented and filed patient data and medical records
- Reviewed all claims for accurateness and appropriateness
- Investigated denials and collaborated with internal team members and third-party representatives to identify solutions
- Submitted claims to insurance companies
- Flagged return claims and dealt with insufficient payments
- Reconciled clinical notes, patient forms and health information for compliance with HIPAA rules
- Patient Account Representative
- Good Shepherd Rehab
- Levittown , PA
- September 2016 to May 2017
- Reviewed account information to conform patient and insurance information is accurate
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management
- Reviewed medical records to meet insurance company requirements
- Utilized computer programs to create invoices, letters and other documents
- Posted payments and processed refunds
- Processed and managed insurance appeals
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes
- Verified final claim submissions by comparing account charges with documentation
- Addressed and responded to provider inquiries regarding CPT and diagnosis codes
- Added modifiers, coded narrative diagnosis and verified diagnoses
- Utilized electronic charge capture systems to consolidate and streamline billing processes
- Answered desk phone and handled phone calls and questions
- Central Authorization Specialist
- Baycare Health System, Inc
- Valrico , FL
- May 2017 to Current
- Procuring insurance verification, pre-certification and pre-authorization for outpatient ordered services
- Verifying authorization requirements through payer portal and payer grid
- Contacted insurance providers to verify correct insurance information and obtain authorization for proper billing codes
- Monitor and track patient authorizations
- Communicate data with clinical staff to ensure that services are provided within parameters of authorization
- Create, manage and maintain referrals for accuracy
- Upload all correspondence letters pertaining to authorizations
- Review medical records in Epic for retrieval for authorization submission
- Pull electronic medical records and transferred information to appropriate parties
- Ensured timely processing of benefits information by utilizing interactive face sheet real-time eligibility check
- Identified important patient and demographic information
- Gathered information to file appeals for denials and minimized inaccuracies by maintaining accurate records of approvals
- Address, document, and respond to incoming and outgoing calls and correspondence
- Associate of Applied Science - Interior Design
- Baker College
- City, State
- June 2001
Certified Medical Billing and Coding Specialist ( CBCS)- National Health Care Association.-2015
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Resume Overview
School Attended
- Baker College
Job Titles Held:
- Unit Secretary
- Billing Specialist I
- Patient Account Representative
- Central Authorization Specialist
Degrees
- Associate of Applied Science - Interior Design
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