Senior Relationship Manager with 10 years of financial and strategic planning experience. Accomplished Financial Officer with a successful banking background specializing in operations and team management, fostering relationships and managing client portfolio's. Extensive experience analyzing credit and underwriting loan originations. Proficiencies include consumer, small business and commercial real-estate.
Proven track record of leading high-performance teams to meet or exceed objectives with a customer centric focus. Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder that facilitates learning, development and ongoing training. Recognized for assessing operational needs and developing solutions to increase efficiency, increase revenues, and drive excellent customer satisfaction ratings.
Well-organized with excellent leadership skills including operations oversight, Service Level Agreements and KPI's.
NMLS ID: 1006878
Annual training and re-certification.
Recognized Banker of the Year 2017.
Recipient of Star Performer Award 2018.
Awarded Banker of the Month 40 times for sales profit growth 2015-2019.
16 time Quarterly Champion for sales, revenue and loan volume.
100% Quality Assurance rating 2016-2019.
Promoted to "Rising Star" leadership program 2016.
Received Gallup "World Class Customer Service" certificate 2015-2019.
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