Minor in Multi Areas—Including Communications, Psychology and History.
Maintained operations for a large ICF/MR Long-Term Treatment Facility and provided administrative oversight of Inter Disciplinary Teams (IDT), consumers and direct care staff. Duties includes but not limited to: coordinating department functions for IDT and over 200 employees, HR duties i.e. interviewing, hiring, profiling and professional development, project management at team lead and team member, budgeting and capital control of overtime vs. vacant position, attending job fairs, recruiting, marketing, training, skill developing and trend and root cause analysis.
Case Manager of IDT with a consumer caseload of 27 high behavior, extremely consumers and supervised 5 other QMRPs. Family liaison, team facilitator, consumer advocate and trainer.
Inbound customer service representative that assisted Capital One credit card holders with account services, bill pay and product assistance. I would cross the call and offer the customer products that could assist them based on their call needs and spending trends.
I made outbound calls to existing AT&T customers and offered new services or bundled their services to offer a lower price and better products. I assisted with troubleshooting, instillation and technical support for all phone services.
I made out outbound calls and conduct surveys for various corporations to gain knowledge on how to better current products. Acquired information for companies to provide a better service or for new companies looking for demographic information.
Volunteer Youth football, basketball and soccer coach (7 years) I have coached well over 200 kids, assisted with recreation and equipment fees, provided transportation.
I was the 2012 State Employee Chartable Campaign (SECC) chairman for the San Angelo State Supported Living Center. I tripled the amount raised for our facility and and surrounding non-profit organizations raising nearly $19,000.00
I volunteer DJ services to local churches for events and for the Passport Series Campaign that raises money for San Angelo State Supported Living Center.
My College fraternity held fundraiser to support the Rio Vista (former elementary) At-Risk students. We volunteered countless hours mentoring, tutoring the student at Rio Vista and the Northside Boys and Girls Club
I partnered with Transformation Emporium Salon and held the first annual "Barbers Against Bullying" back to school event. We had several barbers and stylists provide free hair cuts to kids.
B PHI B Social Fraternity at Angelo State University (president 3 years, adviser 2 years)
San Angelo Storm Elite Basketball - Coach/Trainer
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