Unit Clerk Resume Example Samaritan Medical Center

UNIT CLERK

Summary

Well-versed in organizing patient records, replenishing supplies and handling multi-line phone systems in high-volume medical departments. Able to transcribe and transmit orders, scan and store records and coordinate different forms. Technologically-savvy and highly organized with skills in managing files and documenting new information.

Skills

Coordinating forms
Faxing orders
Records scanning
Unit administrative support
Documentation skills

Replenishing inventory
Customer service
Professional and mature
Team collaboration
Scanning and copying

Education and Training

High School DiplomaWatertown Senior High SchoolWatertown,NY,06/2010

Associate of ScienceJefferson Community CollegeWatertown,NY,Business Administration, 12/2018

Bachelor of ScienceSUNY PotsdamPotsdam,NY,Business Administration, Expected in 12/2020

Certifications

First Aid/CPR

Experience

Samaritan Medical CenterUnit Clerk | Watertown, NY01/2020 to Current

Coordinated supply replenishment to meet expected unit demands.
Recorded patient data in permanent records while maintaining HIPAA compliance and internal standards to protect individual medical information.
Reconciled patient charges on daily basis to support accurate billing.
Screened calls and collected messages for unit personnel to promote team efficiency.
Prepared charts for outpatient and inpatient services.
Supported clerical needs of more than [Number][Job title]s, including taking messages, scanning documents and routing business correspondence.
Answered telephone calls, responded to requests for information and routed callers to correct personnel or departments.
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
Monitored office supply use and stock levels, placing replenishment orders as needed.

Center for Community StudiesSurvey Interviewer | Watertown, NY11/2017 to Current

Reviewed results for completeness and accuracy before submitting.
Used computer-aided telephone interviewing system to record data.
Listened intently and objectively to accurately code responses.
Noted and reported evidence of unclearly worded questions to supervisor to increase survey effectiveness.
Probed for relevant or appropriate information without influencing responses.
Coded and inputted survey results accurately to maintain data integrity.
Restated questions without altering meaning to facilitate participants' comprehension and collect high-quality data.
Followed detailed instructions including skip and filter questions to obtain and verify complete and valid information.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.

Tully's Good TimesBusser/Back Line Cook | Watertown, NY01/2018 to 08/2018

Monitored customer movements and quickly cleared empty tables for future customers.
Cleared tables efficiently to maintain high turnover rate and minimize wait times.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Led team in carrying out day-to-day tasks with customer service program in mind.
Managed inventory of dining room products, including condiments, linens and flatware.
Garnished and arranged dishes into creative presentations to delight patrons.
Grilled and deep fried various foods, including meats, potatoes and fish.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.

Kentucky Fried ChickenShift Supervisor | Watertown, NY08/2016 to 06/2017

Assisted store management with meeting standards of service and quality in daily operations.
Utilized security, safety and loss prevention strategies during shifts.
Answered and resolved customer questions and concerns.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Sustained safety protocols to ensure proper, cost-effective and safe handling of equipment and materials.
Completed opening and closing duties to facilitate business operations.
Motivated team members to complete assigned tasks and perform at exceptional levels.
Collaborated with team members to improve performance and implement training updates.
Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Monitored employee performance and conducted retraining to correct problems and optimize productivity.
Performed store opening and closing procedures, including setting up registers and checking products.
Sustained safety protocol to enable proper, cost-effective and safe handling of equipment and materials.
Resolved customer complaints and reported issues to senior management.
Identified source of equipment malfunctions by using various troubleshooting methods.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.

Resume Overview

Companies Worked For:

Samaritan Medical Center
Center for Community Studies
Tully's Good Times
Kentucky Fried Chicken

School Attended

Watertown Senior High School
Jefferson Community College
SUNY Potsdam

Job Titles Held:

Unit Clerk
Survey Interviewer
Busser/Back Line Cook
Shift Supervisor

Degrees

High School Diploma
Associate of Science
Bachelor of Science

Unit Clerk Resume Example

Resume Score: 80%

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